Foxtel Group is seeking a senior leader to head Customer Operations and Engagement Operations in Australia, responsible for lifecycle, automated and tactical campaigns using Braze. You will guide a high-performing team, ensure regulatory and privacy compliance, and align engagement with growth metrics across acquisition, retention and lifetime value.
The role demands deep Braze expertise, cross-functional collaboration with Marketing, Product, Data, Technology, Commercial and Legal, and a track
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Head of Customer Operations & Engagement (Braze Expert) in Sydney employer: DAZN
Foxtel Group is an exceptional employer that fosters a dynamic and inclusive work culture, offering employees the chance to engage with leading brands in the entertainment industry. With a strong focus on employee wellbeing, flexible working arrangements, and unique perks such as free access to premium content and exclusive events, Foxtel Group prioritises both professional growth and personal satisfaction. The opportunity to lead a talented team in a vibrant location like Artarmon further enhances the appeal of this role, making it a rewarding environment for those seeking meaningful employment.
