At a Glance
- Tasks: Lead and support the service team while ensuring exceptional customer service.
- Company: Join Dave Benson Caravans, a trusted name in the caravan industry for over 30 years.
- Benefits: Competitive salary, performance incentives, and a supportive team environment.
- Other info: Opportunity for growth in a dynamic and rewarding environment.
- Why this job: Take your leadership skills to the next level in a thriving workshop.
- Qualifications: Previous leadership experience and strong communication skills required.
The predicted salary is between 63000 - 77000 $ per year.
For over 30 years,
Dave Benson Caravans has been helping Australians hit the road with confidence. We are also an
RAA approved repairer , operating from Australia's largest indoor caravan showroom and service facility.
We are seeking an experienced
Service Manager to lead our Service Department and help drive workshop performance, customer satisfaction and team success.
About the Role
Reporting to senior management, you will be responsible for the day-to-day operation of our Service Department, ensuring efficient workshop performance, positive customer outcomes and a safe, productive work environment.
This role would suit an experienced Service Manager, Workshop Controller, Foreman or senior tradesperson ready to take the next step into leadership.
Key Responsibilities
- Lead and support the service and repair team
- Manage workshop scheduling, productivity and workflow
- Ensure exceptional customer service and communication
- Monitor department performance, efficiency and profitability
- Coach, mentor and develop team members
- Maintain safety and compliance standards
- Work closely with customers, manufacturers and suppliers
- Identify opportunities for continuous improvement and business growth
About You
- Previous leadership experience in a service, workshop or repair environment
- Strong organisational, communication and problem-solving skills
- The ability to lead, motivate and develop a team
- A customer-focused approach with commercial awareness
- Experience managing workflow, productivity and operational performance
- Automotive, caravan, RV or related industry experience will be highly regarded
- A current driver's licence
What's on Offer?
- Competitive salary package plus performance incentives
- Full-time leadership opportunity
- Supportive and experienced team environment
- The opportunity to lead and grow the caravan service operation
- #J-18808-Ljbffr
Service Manager in Adelaide employer: Dave Benson Caravans Pty
At Dave Benson Caravans, we pride ourselves on being a leading employer in the caravan industry, offering a dynamic and supportive work environment where your leadership skills can truly shine. With over 30 years of experience, we provide competitive salaries, performance incentives, and ample opportunities for professional growth within our large indoor showroom and service facility. Join us to be part of a dedicated team that values customer satisfaction and fosters continuous improvement in a safe and productive atmosphere.
