RUM Escalations Engineer II in Sydney

RUM Escalations Engineer II in Sydney

Sydney Full-Time 117360 - 143440 $ / year (est.) On-site
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At a Glance

  • Tasks: Own complex investigations and deliver rapid resolutions for global customers.
  • Company: Join Datadog, a leader in observability and monitoring solutions.
  • Benefits: Competitive salary, mentorship opportunities, and a focus on professional growth.
  • Other info: Dynamic work environment with opportunities to shape best practices.
  • Why this job: Make a global impact while mentoring teams and improving user experience.
  • Qualifications: Experience in technical support and a passion for problem-solving.

The predicted salary is between 117360 - 143440 $ per year.

Datadog is seeking a Technical Escalations Engineer II (RUM) to own complex investigations and deliver rapid, high‑impact resolutions for global customers.

You will work with Engineering and Product to improve the platform, mentor teams, and evangelize best practices across web and mobile observability.

You’ll tackle challenging issues, contribute to internal playbooks, and help scale RUM knowledge while maintaining a strong focus on end‑user experience and telemetry quality.

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RUM Escalations Engineer II in Sydney employer: Datadog

Datadog is an exceptional employer that fosters a vibrant office culture, encouraging collaboration and creativity among its employees. With a strong focus on professional development, AEs can expect high earning potential, stock equity options, and comprehensive training programs to enhance their skills. The hybrid work environment promotes work-life harmony, making Datadog an attractive choice for those seeking meaningful and rewarding careers in the tech industry.

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Contact Details:

Datadog Recruitment Team

We think you need these skills to ace RUM Escalations Engineer II in Sydney

Technical Investigation
Problem Resolution
Collaboration with Engineering
Product Improvement
Mentorship
Best Practices Evangelism
Web Observability