ITSM Lead: Major Incidents & Problem Mgmt in Sydney

ITSM Lead: Major Incidents & Problem Mgmt in Sydney

Sydney Full-Time 63000 - 77000 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead major incidents and problem management within IT service operations.
  • Company: Join Datacom, a leader in Managed IT Services with a collaborative culture.
  • Benefits: Enjoy competitive pay, career growth, and the chance to work with top tech professionals.
  • Other info: Australian citizenship needed; clearances are a plus for customer engagements.
  • Why this job: Make a real difference in delivering reliable IT services across Australasia.
  • Qualifications: Experience in ITIL practices and strong problem-solving skills required.

The predicted salary is between 63000 - 77000 $ per year.

Datacom is seeking an ITSM Specialist to manage daily operations within the Managed IT Service Management practice.

The role requires a detailed view across the ITIL landscape and the ability to work across streams with minimal supervision.

Australian citizenship is required for customer engagements with Baseline or NV1 clearances highly regarded.

You will join a collaborative team focused on delivering reliable IT services to Australasia's organisations.

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ITSM Lead: Major Incidents & Problem Mgmt in Sydney employer: Datacom

Datacom is an exceptional employer, offering a dynamic work environment in Melbourne where collaboration and technical excellence are at the forefront. Employees benefit from ongoing professional development opportunities, a strong focus on quality delivery, and the chance to work with cutting-edge IAM solutions that make a real impact for enterprise clients. Join a team that values your expertise and fosters a culture of innovation and support.

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Contact Details:

Datacom Recruitment Team

We think you need these skills to ace ITSM Lead: Major Incidents & Problem Mgmt in Sydney

ITIL
Incident Management
Problem Management
Operational Management
Collaboration Skills
Attention to Detail
Minimal Supervision