Datacom's service desk team delivers first-line IT support to our clients, handling calls, emails and alerts with a focus on prompt, friendly resolution. You will follow ITIL processes to diagnose and resolve incidents and service requests for a diverse client base.
As part of the Managed Services team in Australia, you will provide high-quality support across rotating hours, collaborating with colleagues while building your technical and customer service skills and delivering reliable outcomes
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Service Desk Specialist — Grow in IT Support employer: Datacom
Datacom is an exceptional employer, offering a dynamic work environment in Melbourne where collaboration and technical excellence are at the forefront. Employees benefit from ongoing professional development opportunities, a strong focus on quality delivery, and the chance to work with cutting-edge IAM solutions that make a real impact for enterprise clients. Join a team that values your expertise and fosters a culture of innovation and support.
