At a Glance
- Tasks: Provide Level 3 support and solve complex technical issues for customers.
- Company: Join Data#3, a leading tech company with a strong focus on diversity and inclusion.
- Benefits: Enjoy competitive pay, career growth, and a supportive work culture.
- Other info: Be part of an award-winning workplace with a commitment to employee wellbeing.
- Why this job: Make a real impact by resolving challenging infrastructure problems for clients.
- Qualifications: 6-8 years in IT, strong skills in Windows Server, VMware, and customer management.
The predicted salary is between 72000 - 88000 $ per year.
Systems Engineer – Managed Field Services
Are you an experienced Systems Engineer who enjoys solving complex technical challenges, working directly with customers and taking ownership of Level 3 issues?
We’re looking for an experienced Systems Engineer to join our Managed Field Services team, providing Level 3 operational support and helping customers resolve complex infrastructure issues.
- What you’ll be doing
- Providing Level 3 operational support and resolving customer incidents and requests
- Troubleshooting complex technical issues and recommending effective solutions
- Supporting and administering Windows Server and Active Directory
- Troubleshooting and administering VMware environments
- Working across Azure, Microsoft 365/O365 and Exchange
- Performing incident analysis and problem resolution within required service targets
- Building strong relationships with customers and stakeholders
- Maintaining accurate job logging and administration
- Assessing technical risks and the implications of new technologies
- What you’ll bring
- 6–8+ years’ experience working within an IT environment
- Strong Windows Server and Active Directory expertise
- Hands‑on experience troubleshooting and administering VMware
- Knowledge and experience across Azure, Microsoft 365/O365 and Exchange
- Basic networking knowledge
- Strong customer‑facing and stakeholder management skills
- Excellent communication, negotiation and problem‑solving capabilities
- Relevant industry experience and certifications
- Relevant tertiary qualifications are desirable
Data#3 is ASX200 listed and reported gross sales of $3.4 billion in FY26.
Headquartered in Brisbane we have approximately 1,400 employees across 12 locations in Australia and Fiji.
We have been voted HRD's Employer of Choice for the last 11 years and named Top 10 for Australia’s Best Workplaces in Technology by Great Place To Work® in 2026.
At Data#3, we value diversity, equity, and inclusion as key to a thriving workplace.
We are committed to building a culture where everyone feels welcome, respected, and valued—and we encourage your application.
Data#3 will request as part of the recruitment process, reference checks, police checks and verification of your right to work in Australia.
Ready for your next move?
If you’re a technically strong Systems Engineer who enjoys solving problems and delivering great outcomes for customers, we’d love to hear from you.
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System Engineer in Sydney employer: Data#3
Data#3 is an exceptional employer, recognised as HRD's Employer of Choice for 11 consecutive years, offering a vibrant work culture that prioritises diversity and employee well-being. Located in Brisbane, our team enjoys a supportive environment with ample opportunities for professional growth, where your expertise in Microsoft licensing can truly make an impact on technology decisions for a diverse range of clients. Join us to be part of a leading IT services provider that values innovation and fosters strong relationships within the industry.
