- Join a forward-thinking organisation that values new ideas and innovation.
- Established professional development programs
Join a high-performing Infrastructure Sales team as a Customer Support Representative, where you’ll play an important role supporting Account Managers and helping deliver great outcomes for customers. This is a fast-paced, collaborative environment where strong administration, attention to detail and teamwork directly contribute to sales success and long-term client relationships.
You’ll work closely with a tight-knit team across sales, logistics and customers, gaining valuable exposure to the full sales process while helping drive real commercial outcomes.
In this role you will:
- Provide day-to-day support to a busy sales team to help progress opportunities and deliver on customer needs
- Prepare accurate and timely quotations and assist with sales proposals and tender submissions
- Respond to internal and external customer queries, ensuring a high level of service and professionalism
- Maintain customer pricing, sales portals and key sales administration systems
- Support forecasting updates, account planning and order placement activities
- Liaise with logistics and internal teams to manage stock allocation, backorders and fulfilment queries
- Produce reports and assist with general sales and customer administration as required
About You
- Some exposure to sales or sales support
- Understanding of basic sales concepts such as margins, cost vs sell price and logistics impacts
- Strong administration skills with excellent attention to detail
- Clear and professional written and verbal communication skills
- Comfortable using systems and Microsoft Office tools, particularly Excel and Word
- Reliable with a consistent work ethic and ability to manage competing priorities
- Enjoy working in-office and contributing to a collaborative team environment
If you are looking for
an opportunity to step into the commercial side of the technology industry, develop valuable sales support skills and be part of a supportive team where your work genuinely contributes to winning and delivering business, we would love to hear from you.
Who is Data#3?
An ASX200-listed leading IT services provider, Data#3 delivers innovative technology solutions to businesses across Australia and Fiji. Headquartered in Brisbane with a 1,400-strong team and $3B in FY25 gross sales, we are as passionate about our people as our tech. Voted HRD's Employer of Choice for 11 years running and a 2026 Best Workplaces in Technology title.
At Data#3, we value diversity, equity, and inclusion as key to a thriving workplace. We are committed to building a culture where everyone feels welcome, respected, and valued—and we encourage your application.
Data#3 will request as part of the recruitment process, reference checks, police checks and verification of your right to work in Australia.
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Customer Support Representative in Canberra employer: Data#3
Data#3 is an exceptional employer, recognised as HRD's Employer of Choice for 11 consecutive years, offering a vibrant work culture that prioritises diversity and employee well-being. Located in Brisbane, our team enjoys a supportive environment with ample opportunities for professional growth, where your expertise in Microsoft licensing can truly make an impact on technology decisions for a diverse range of clients. Join us to be part of a leading IT services provider that values innovation and fosters strong relationships within the industry.
