Data#3 is seeking a Level 2 Support Engineer to provide expert Microsoft 365 email support and incident resolution. The role emphasizes triage, problem-solving, and acting as the first contact for staff queries related to Outlook, calendars, and contacts.
The successful candidate will implement ITIL-based incident, change and problem management, maintain Exchange configurations, and drive continual improvement through automation while collaborating with stakeholders and external partners.
Level 2 Microsoft 365 Support Engineer – Hybrid WFH in Brisbane employer: Data#3
Data#3 is an exceptional employer, recognised as HRD's Employer of Choice for 11 consecutive years, offering a vibrant work culture that prioritises diversity and employee well-being. Located in Brisbane, our team enjoys a supportive environment with ample opportunities for professional growth, where your expertise in Microsoft licensing can truly make an impact on technology decisions for a diverse range of clients. Join us to be part of a leading IT services provider that values innovation and fosters strong relationships within the industry.
