At a Glance
- Tasks: Manage collections for small to medium business accounts and negotiate payment arrangements.
- Company: Join a top-rated Australian finance company known for its supportive culture.
- Benefits: Competitive salary, $10K bonus, and opportunities for professional growth.
- Other info: Dynamic team environment with a focus on client relationships and career advancement.
- Why this job: Make a real impact in the fintech space while developing your skills.
- Qualifications: 3+ years in collections with strong communication and problem-solving skills.
The predicted salary is between 85000 - 95000 $ per year.
Our client is a multi-award winning Australian finance company (Top 5 Employers) focusing on the small to medium-sized business market within the Fintech space.
The Role
We have an exciting opportunity for a highly skilled and passionate Collections Officer to join their friendly growing team. Working in-house, you will be responsible for a set portfolio of small to medium business accounts. You will be responsible for all aspects of account management and arrears collection for your portfolio, with clear and achievable targets.
To be successful in this role you will have a minimum of three years of experience in a commercial or consumer collections environment, with a proven ability to manage collections, negotiate effectively, problem-solve customer issues and work consistently to targets.
What you will be doing:
- Timely collection of outstanding debts
- Managing a ledger of debtors - commercial arrears accounts
- Negotiating payment arrangements and assistance
- Ledger management and payment allocations
- Other reasonable duties as required by manager
Essential skills and experience:
- The role requires a commercially savvy operator who is able to navigate a broad range of activities, from collections, build client relationships and handle disputes.
- 2 years plus experience in collections ideally handling commercial customers
- Outstanding verbal and written communication skills
- Organisational excellence and the ability to multitask and prioritise
- A customer-centric mindset and commitment to delivering world-class experiences
Only those with full working rights need apply; background and criminal checks may be conducted.
Collections Officer in Sydney employer: Dash Recruitment
Join a dynamic and innovative tech company in Sydney that values creativity and collaboration, making it an excellent employer for Senior Product Designers. With a strong focus on employee growth, you will have the opportunity to shape the design landscape while working alongside talented engineers and leaders in a supportive hybrid work environment. Enjoy competitive benefits and a culture that encourages continuous learning and development in the fast-evolving field of AI-driven B2B solutions.
