Do you enjoy helping customers solve problems and building strong relationships? This could be the opportunity for you!
About the Role
This is an exciting opportunity for a proactive and customer-focused individual to join our team.
As a key point of contact for our customers, you’ll help them identify the right products and solutions for their needs while also supporting the day-to-day operation of the Dubbo branch.
Your key responsibilities will include:
- Providing exceptional customer service and building strong, ongoing customer relationships
- Support a wide range of internal stakeholders, including the Service Department, Project Sales, and surrounding branches and departments
- Assisting customers with irrigation, pump, pipe, fittings, water and agricultural product enquiries
- Understanding customer requirements and recommending suitable products and solutions
- Processing retail sales, customer orders and invoices using point of sale and financial systems
- Maintaining accurate inventory records and assisting with stocktakes
About You
You will have:
- Strong retail sales and customer service experience
- Experience within the irrigation, water or agricultural industry
- Well-developed communication and interpersonal skills
- Strong organisational skills with the ability to manage competing priorities
- Experience with point of sale, inventory or ERP/financial systems
- A positive and proactive approach with good problem-solving skills
About Us
Darling Irrigation is a recognised leading independent provider of irrigation products and services in Australia. We provide innovative, sustainable and mutually profitable water solutions. The business offers a retail network, service departments and project installations across a broad spectrum of the irrigation sector supported by 7 locations throughout NSW, VIC & TAS.
Darling Irrigation is a wholly owned subsidiary of the AGnVET Services Group, an Australian owned independent agribusiness, providing rural supplies and services for over 100 years to the agricultural community.
Work for a leading agribusiness that has a diverse range of products and services that are brought to life by talented and hardworking people who are passionate about the agricultural industry. All of which makes AGnVET a rewarding employer.
We also offer:
- Flexible working arrangements
- Career experiences and your personalised development support
- Employee Assistance Program
- Wellbeing benefits including vaccinations and discounted health insurance
- $1,500 employee referral bonuses
- Salary sacrifice to superannuation
The AGnVET thanks all applicants. However, only those to be interviewed will be contacted.
You must have theright to live and workin this location to apply for this job.
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Customer Service Officer in Dubbo employer: Darling Irrigation
Darling Irrigation is an exceptional employer, offering a hands-on role as an Irrigation & Pump Service Technician in Wagga, where you can thrive in a supportive and collaborative work environment. With a strong commitment to employee growth, flexible working arrangements, and comprehensive wellbeing benefits, we empower our team members to excel in their careers while contributing to sustainable water solutions in the agricultural sector. Join us and be part of a dynamic company with a rich history and a promising future.
