Director - Insights & Intelligence

Darling Downs and West Moreton PHN – Springfield QLD

Lead the PHN's data, intelligence, analytics, and health intelligence functions, ensuring that high-quality evidence and insights enable strategic decision-making, health service planning, commissioning, performance improvement and population health outcomes.

Darling Downs and West Moreton PHN (PHN) is a not-for-profit organisation that works at a regional level to build healthier communities through a connected, sustainable and responsive primary health care system.

Our role is to support primary care and service providers to ensure the right care is there for those who need it most. Where needed, we commission additional services to enable equitable health and wellbeing.

About the role:

We are seeking an experienced and values-driven Director to contribute to the development and implementation of the PHN’s Insights & Intelligence Strategy and roadmap aligned to organisational priorities to ensure the PHN delivers on it's strategic objectives.

The role will provide strategic leadership to ensure data, evidence and intelligence inform commissioning, planning and decision-making. This includes translating complex data into actionable insights, recommendations and measurable outcomes, advising the Executive and Board on population health trends, service needs, system performance and strategic opportunities and driving the integration of intelligence and evidence into organisational and regional health improvement initiatives.

The Director is accountable for establishing and maintaining a contemporary data and analytics ecosystem, including clinical, commissioning, population health, performance and statutory datasets, while ensuring robust governance, privacy, security, quality and ethical use of data and emerging technologies, including Artificial Intelligence (AI). The Director also provides product and system management for the PHN's core health systems, integration and analytics platforms as well as the health, planning and statutory datasets and portals that the PHN depends upon.

Key Responsibilities

• Lead the delivery of reliable, timely and high-quality analytics, reporting and intelligence services.
• Oversee the management and optimisation of clinical, commissioning, population health and performance datasets.
• Ensure intelligence products support commissioning, needs assessment, planning, evaluation and performance improvement to enable service performance monitoring, resource utilisation and continuous improvement opportunities.
• Lead and develop a high-performing Data, Insights & Intelligence team and build organisational capability across analytics, population health intelligence, evaluation and research.
• Foster a culture of innovation, collaboration and evidence-based decision-making.
• Lead the delivery of reliable, timely and high-quality analytics, reporting and intelligence services.
• Oversee the management and optimisation of clinical, commissioning, population health and performance datasets.
• Lead organisational data governance, quality, privacy and information management practices.
• Oversee the PHN's data, analytics and intelligence platforms, products and information assets.
• Ensure the responsible, secure and ethical use of data, analytics and Artificial Intelligence.
• Drive innovation, continuous improvement and adoption of modern analytics capabilities.
• Develop and maintain strategic partnerships across the regional health ecosystem.
• Champion data sharing, joint intelligence initiatives and collaborative planning approaches.
• Build strong relationships with PHNs, HHSs, primary care providers, government agencies and research partners.

About You

You are an accomplished senior leader with extensive expertise in population health intelligence, health planning, commissioning, evaluation and performance improvement.

You will bring:

• Demonstrated leadership in business intelligence, analytics and evidence-based decision-making.
• Strong understanding of primary healthcare, health systems, place-based commissioning and contemporary health policy.
• Expertise in data governance, information management, privacy, security and the responsible use of data and AI.
• Proven ability to translate complex data, analytics and evidence into actionable insights, strategic recommendations and measurable organisational outcomes.
• Experience in managing modern analytics and intelligence platforms including Microsoft Dynamics, Fabric, Power BI, Azure Data Services or equivalent enterprise environments.
• Executive leadership capability with experience developing and delivering strategic plans, roadmaps and organisational priorities.
• Proven ability to build, lead and develop high-performing multidisciplinary teams.
• Ability to create a culture of innovation, curiosity, collaboration and evidence-based decision-making.
• Demonstrated success aligning intelligence, analytics and evaluation functions with organisational strategy and business outcomes.
• Exceptional communication and presentation skills, with the ability to engage Executive, Board and operational audiences.

Qualifications and Experience

Mandatory

• Tertiary qualifications in Public Health, Health Services Management, Data Analytics, Health Science, Information Management or a related discipline.
• Minimum 10 years' experience in health intelligence, analytics, population health, commissioning, evaluation, health planning or related fields.
• Demonstrated experience in:
• Leading multidisciplinary teams and organisational intelligence functions.
• Managing modern analytics and intelligence platforms including Microsoft Dynamics, Fabric, Power BI, Azure Data Services or equivalent enterprise environments.
• Translating data and evidence into strategic decision-making, planning and organisational outcomes.
• Engaging with senior executives, Boards and external stakeholders.
• Managing complex health, population health or commissioning datasets and intelligence environments.
• Understanding of health data governance, privacy and regulatory obligations.

Highly Desirable

• Experience working within Primary Health or Public Health sectors.
• DAMA Certified Data Management Professional (CDMP).
• AI Governance and Responsible AI certification.
• Formal evaluation, commissioning or population health planning qualifications.

Why Join Us?

This is a rare opportunity to shape system-level reform and drive meaningful improvements in health equity across a diverse and growing region. You will join an organisation committed to collaboration, accountability and measurable impact with core values of inclusion, insight, innovation and integrity and lead a capable team passionate about using insights and intelligence to drive operational decisions and system level change.

Applications close COB 15 November 2026.

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