Darebin City Council is seeking a Shift Supervisor to lead a high-volume customer service team. You will provide on-the-floor leadership, real-time guidance, and coordinate operations across multiple contact channels in a fast-paced environment.
Permanent part-time role (3 days/week) with opportunities to mentor staff, resolve complex issues and drive service excellence for the Darebin community. Applicants must be available to work full-time hours 8:25am–5:10pm as part of consideration.
Part-Time Customer Service Shift Leader employer: Darebin City Council
Darebin City Council is an exceptional employer that prioritises equity, diversity, and inclusion, making it a fantastic place for library professionals to thrive. With a supportive team environment, opportunities for professional development, and a commitment to meaningful community outcomes, you will be empowered to lead innovative library services while enjoying a collaborative and respectful workplace culture. Join us in shaping the future of Darebin Libraries and make a real difference in our diverse community.
