Family Support Worker

Family Support Worker

Full-Time 72413 - 77931 $ / year (est.) On-site
D

At a Glance

  • Tasks: Build strong relationships with families and support child health programs.
  • Company: Join Danila Dilba Health Service, a community-focused health service.
  • Benefits: Enjoy flexible hours, career development, and 5-days paid leave during shutdown.
  • Other info: Full-time role until June 2027 with opportunities for training and growth.
  • Why this job: Make a real difference in Aboriginal communities while promoting child safety and wellbeing.
  • Qualifications: Strong communication skills and understanding of social issues affecting Aboriginal health.

The predicted salary is between 72413 - 77931 $ per year.

Keen for a change of direction? Know someone who's interested in joining our health service? Read on below to find out more about this career opportunity and share it around so that we can make DDHS even more deadly!

Key Information

  • Position Type: Full-time, fixed term until 29 June 2027
  • Location: Various Locations
  • Salary Range: $72,413-$77,931 (HPCS 2.1 to 2.4)
  • Application Closing Date: 08 November 2026

This is an identified position for an Aboriginal and/or Torres Strait Islander person.

About the Role

Working under the guidance of the Child Health Nurse, the Family Support Worker will build strong, trusting relationships with families, drawing on cultural and community knowledge. This role supports and helps coordinate the child health program within DDHS clinical services, focusing on encouraging families to engage in child neurodevelopmental screening. The Family Support Worker promotes child safety and family wellbeing through a child-centred, strength-based, trauma-informed approach that respects Aboriginal culture and community strengths.

What You Need to Succeed

  • Keep confidential information private and follow workplace policies, especially when dealing with sensitive client and community information.
  • Communicate well with people from different backgrounds, including Aboriginal and Torres Strait Islander communities, showing respect for their culture.
  • Work effectively with healthcare teams, including doctors, nurses, and other health professionals, to provide coordinated, culturally appropriate care.
  • Work well as part of a team with good time management and organisational skills to get tasks done on time.
  • Use computers confidently, including client databases, information systems, and Microsoft Office programs.
  • Understand how social issues affect Aboriginal health, things like racism, overcrowding, food security, and historical injustices.
  • Build strong, respectful connections and work through issues with clients, families, providers, and community groups.
  • Stay strong and calm when dealing with complex or challenging situations and be flexible as needed.

5-days paid leave during our end of year shutdown period (in addition to annual leave).

Darwin's only Aboriginal community-controlled health service.

Opportunity to work flexible hours.

Career development and training opportunities.

Danila Dilba Health Service is committed to protecting the rights of children in all areas where we work. Applicants are advised we will conduct police checks and other screening procedures to ensure we maintain and promote a child safe environment.

To work with DDHS you must hold, or be willing to obtain, a current police check, a valid NT working with children's card, a current CPR certificate and full vaccination against COVID-19, or an exemption as listed on the Australian Immunisation Register (AIR). Only those with full working rights will be considered for this position.

Employment with us is subject to:

  • Willing to undergo a Police Check.
  • Ability and willingness to obtain a Working with Children Clearance (Ochre Card).
  • Current CPR certificate or the preparedness to gain one within 6 months of commencement.
  • Fully vaccinated against COVID-19 or an exemption as listed on the Australian Immunisation Register (AIR) be submitted.

Family Support Worker employer: Danila Dilba Health Service

Join a dedicated team in Darwin that is committed to making a significant impact on the health care of Aboriginal and Torres Strait Islander communities. With a strong focus on employee well-being, we offer generous leave entitlements, competitive salaries, and opportunities for professional growth within a supportive, multidisciplinary environment. Our culture values collaboration and respect, ensuring that you can thrive while delivering high-quality paediatric health services.

D

Contact Details:

Danila Dilba Health Service Recruitment Team

We think you need these skills to ace Family Support Worker

Communication Skills
Flexibility
Compassion
Emotional Support
Problem-Solving Skills
Organizational Skills
Adaptability