At a Glance
- Tasks: Lead a team to create amazing customer experiences and inspire loyalty at Dan Murphy's.
- Company: Join the vibrant team at Dan Murphy's, part of the Endeavour Group.
- Benefits: Enjoy exclusive discounts, wellbeing support, and career growth opportunities.
- Other info: Be part of a community that values diversity and creativity.
- Why this job: Make a real impact in a fun, inclusive environment while developing your leadership skills.
- Qualifications: Passion for people development and experience in fast-paced retail environments.
The predicted salary is between 62100 - 75900 $ per year.
About The Role
As one of our Customer Experience Managers, you’ll channel your engagement and entrepreneurial spirit to create tailored in store customer experiences and inspiring merchandising that keep our community returning to Dan’s!
The ROLE
- Motivate and lead your team to deliver a world class customer experience which promotes customer loyalty and contributes to revenue growth.
- Encourage team to invest in education and dream big about their career - because working at Dan’s is an adventure.
- Lead the way with in store tasks, delivering regular coaching and mentoring to store team to inspire them to continuously improve.
- Create an environment that enables team to come as they are, because you know that diversity is the magic that makes good culture.
- Build a culture that is centred around understanding your community, utilising customer feedback as a pillar in your decision making.
The YOU
- YOU use initiative and intuition to understand your team and inspire them to make a difference for each other and our customers.
- YOU are passionate about people development and motivate others to dream big and reach their potential.
- YOU are no stranger to a fast-paced environment and use forward thinking in your decision making.
- YOU bring energy to those around you by being your authentic self and by always doing the right thing for your team, customers and community.
- YOU use an inspiring and collaborative approach to communication and use this to drive your team’s commitment.
How We Take Care Of Our PEOPLE
- An exclusive discount card for Dan Murphy’s, BWS and other Endeavour Group brands including ALH pubs.
- Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG W.
- Endeavour Wellbeing Support, our Employee Assistance Program that offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance.
- Grow your career within Dan Murphy’s and the wider Endeavour Group network.
We are together creators. We’re big, but part of something much bigger. Dan Murphy’s is one of a number of brilliant retail businesses like BWS, ALH Hotels, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to work. We’re all about creating a more sociable future - for our customers and each other.
Customer Experience Manager employer: Dan Murphy's
At Dan Murphy's Richmond, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. As a Fulfilment Manager, you'll not only enjoy exclusive discounts across our brands but also benefit from comprehensive wellbeing support and career growth opportunities within the Endeavour Group network. Join us in creating a fun and rewarding environment where your leadership can truly shine and make a difference.
