At a Glance
- Tasks: Be the go-to tech expert for customers, ensuring they get the most from our SaaS solutions.
- Company: Join Ideagen, a leader in governance, risk, and compliance software.
- Benefits: Enjoy a competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Work in a dynamic team environment based in vibrant Sydney.
- Why this job: Make a real difference by helping customers succeed with innovative tech solutions.
- Qualifications: Experience in customer support or account management, with strong communication skills.
The predicted salary is between 81000 - 99000 $ per year.
Ideagen via Beakon seeks a Technical Account Manager to act as the trusted technical contact for a portfolio of customers in a hybrid, full-time role based in Sydney.
You will collaborate with customers, support teams, product specialists and engineers to resolve challenges and maximize value from the governance, risk and compliance platform.
The role focuses on onboarding, implementation, ongoing adoption and cross-functional coordination to ensure customer success and renewal.
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Technical Account Manager: SaaS Solutions & Success in Sydney employer: Damstra Technology
Ideagen is an exceptional employer located in the vibrant city of Sydney, offering a hybrid work model that promotes flexibility and work-life balance. With a strong focus on employee growth, Ideagen provides ample opportunities for professional development within a supportive and collaborative culture, ensuring that every team member can thrive while contributing to meaningful projects that enhance safety and compliance across various industries.
