Ideagen is seeking a Customer Success Team Lead to support and develop a team of Customer Success Managers while driving positive outcomes for our customers in Sydney. The role focuses on people leadership, improving team performance, customer retention, product adoption, and growth across a portfolio of accounts.
You will lead, coach, and coordinate with Sales, Support, Professional Services, and Renewals, manage risks, and ensure a seamless customer experience while supporting recruitment,
Customer Success Team Lead — Hybrid Sydney employer: Damstra Technology
Ideagen is an exceptional employer located in the vibrant city of Sydney, offering a hybrid work model that promotes flexibility and work-life balance. With a strong focus on employee growth, Ideagen provides ample opportunities for professional development within a supportive and collaborative culture, ensuring that every team member can thrive while contributing to meaningful projects that enhance safety and compliance across various industries.
