Channel Account Manager in Sydney

Ping Identity is seeking a Channel Account Manager to grow and support its partner ecosystem across Australia and New Zealand. The role acts as a conduit between internal sales teams and channel partners, coordinating joint business plans, enablement, deal registrations, demand generation, and opportunity pursuits. The successful candidate will manage partner performance, conduct regular business reviews, and help partners achieve mutual revenue and pipeline goals. This is a hybrid, relationship-intensive SaaS sales role based in Sydney or Melbourne with frequent in-person collaboration and some domestic and international travel.

The position requires balancing many partner relationships, internal stakeholders, and revenue-related activities in a fast-growing cybersecurity SaaS environment. Success depends on strong commercial judgment, disciplined CRM execution, and the ability to influence teams without direct authority.

Core skills:

• Channel sales
• Partner management
• Alliance management
• Business development
• Partner enablement
• Salesforce CRM
• Pipeline management
• Deal registration
• Joint business planning
• Quarterly business reviews
• Demand generation
• SaaS sales
• Identity and access management
• Cross-functional collaboration
• Relationship management

Required Skills & Qualifications:

• This role is based in Sydney or Melbourne and requires regular collaboration with Ping colleagues and partners, typically including multiple in-person meetings each week.
• You have 3+ years’ experience managing partners and exposure to GSI & Advisory Partners would be a bonus.
• You have a good understanding of the Australia and New Zealand market.
• You are currently working in the SaaS industry, preferably in Cyber Security.
• Understanding of channel sales strategies and partner ecosystems.
• Ability to drive mutual business outcomes for both Ping and our Partners.
• Good CRM opportunity hygiene (Salesforce preferred).
• Strong organisational and coordination skills.
• Excellent communication and interpersonal skills.
• Ability to work both independently and collaboratively in a team environment.
• Strong attention to detail and ability to manage multiple tasks simultaneously.
• Willingness to learn and adapt to changing priorities and responsibilities.
• Strong problem-solving skills and ability to work in a fast-paced environment.
• Ability to travel domestically as required and 1-2 international trips per year (US).

Life at Ping:

We believe in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day.

Our Benefits:

• Generous PTO & Holiday Schedule
• Parental Leave
• Progressive Healthcare Options
• Retirement Programs
• Opportunity for Education Reimbursement
• Commuter Offset (Specific locations)

Ping is committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity.