Senior Enterprise Customer Success Manager: AI, ROI & Growth

Senior Enterprise Customer Success Manager: AI, ROI & Growth

Full-Time On-site
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Cyara seeks a Sr. Customer Success Manager to lead strategic engagement with enterprise customers across the APAC region, ensuring maximum value from Cyara's AI-powered CX assurance platform.

You'll own outcomes, drive ROI storytelling, and coordinate across global teams to secure renewals and expansion. The role requires 5+ years in customer success, strong program management, and the ability to operate independently as the sole CSM in a region, with travel as needed.

Senior Enterprise Customer Success Manager: AI, ROI & Growth employer: Cyara

At Cyara, we pride ourselves on being an exceptional employer, offering a dynamic work culture that champions diversity, equity, inclusion, and belonging. Our commitment to employee growth is evident through mentorship opportunities and a flexible work environment that fosters innovation and collaboration. Join us in our mission to deliver excellence in customer experience assurance while enjoying competitive compensation and a supportive team atmosphere in a global, rapidly growing company.

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Contact Details:

Cyara Recruitment Team