At a Glance
- Tasks: Provide exceptional customer service and manage patient documentation in a dynamic clinic environment.
- Company: Join Currumbin Clinic, a leading private mental health facility on the stunning Southern Gold Coast.
- Benefits: Enjoy a supportive team culture, skill development opportunities, and a beautiful work-life balance.
- Other info: Work in a vibrant location close to the beach with a focus on staff wellbeing.
- Why this job: Make a meaningful impact in mental health care while enjoying variety in your daily tasks.
- Qualifications: Strong communication skills and a positive attitude; healthcare experience is a plus but not essential.
The predicted salary is between 42750 - 52250 $ per year.
Currumbin Clinic is a 104-bed private mental health clinic located on the beautiful Southern Gold Coast. We are proud to provide high-quality, patient-focused care, working alongside a dedicated team of Psychiatrists, Psychologists, Medical Officers, Nursing, Allied Health, and administrative staff to achieve positive outcomes for our patients.
We are currently seeking a motivated and enthusiastic Medical Administrator to join our friendly and supportive Private Practice team. This is an exciting opportunity to work across a variety of administrative departments within the clinic, where no two days are the same.
If you are professional, reliable, adaptable, and enjoy being part of a collaborative team, we'd love to hear from you.
What We're Looking For
- Excellent communication and customer service skills
- A positive and caring approach to patients and colleagues
- Ability to stay calm under pressure in a fast-paced environment
- Strong organisational skills and attention to detail
- Team player with a flexible and proactive attitude
Desirable Experience (but not essential)
- Previous administrative experience in a healthcare/medical setting
- Billing experience with knowledge of Medicare, DVA, Workcover and health funds
- Experience with WEBPAS and Xestro software
- Typing experience, both transcription and AI
Key Responsibilities
- Provide exceptional customer service to patients and visitors
- Manage documentation and patient file requests efficiently
- Answer phones and respond to emails in a timely, professional manner
- Uphold patient confidentiality at all times
- Ensure accurate data entry and follow-up on documentation as required
- Support staff and patients to ensure a smooth flow of clinic operations
Why Join Us?
- Work in a professional, supportive, and caring environment
- Be part of a dedicated team making a meaningful difference in mental health care
- Enjoy the variety of working across multiple departments with opportunities to grow your skills
- Beautiful location – based on the stunning Southern Gold Coast, close to the beach, and great local cafés, offering a unique work-life balance
- Join a workplace that prides itself on a positive, team-focused culture where staff wellbeing and growth are supported
Additional Requirements
As a healthcare provider, vaccination requirements apply for this role (Measles, Mumps, Rubella, Varicella, Pertussis, Diphtheria, Tetanus, and Hepatitis B). Evidence of immunisation status will be required if you are the preferred candidate.
Medical Administration Officer – Private Practice in Gold Coast employer: Currumbin Clinic
Currumbin Clinic offers a supportive and dynamic work environment on the beautiful Southern Gold Coast, making it an excellent employer for those looking to contribute to healthcare. With a strong focus on employee growth and development, staff are encouraged to enhance their skills through training opportunities while enjoying a collaborative culture that values teamwork and respect. The clinic's commitment to maintaining a clean and safe environment ensures that you will play a vital role in patient care, all while being part of a community-oriented facility.
