You will oversee the day-to-day administrative and operational management of a multi-site allied health practice. This is a working Practice Manager role where you will combine front-of-house client service (phones, enquiries, bookings, payments) with ownership of systems, workflows, and operational follow-through. You will support and guide the administrative team, improve processes, and help maintain high standards across client records, scheduling, billing, and compliance. You will work closely with the Clinical Director to keep operations running efficiently and proactively resolve issues.
Key responsibilities
Oversee day-to-day administrative and operational management of a multi-site allied health practice
Manage front-of-house client service including phones, enquiries, bookings, and payments
Own systems, workflows, and operational follow-through
Support and guide the administrative team
Improve processes and maintain high standards across client records, scheduling, billing, and compliance
Work closely with the Clinical Director to keep operations running efficiently
Proactively resolve operational issues
About you
Experience in practice management or senior healthcare administration (or similar)
Strong communication skills and confident, friendly client service style
Proven ability to manage bookings, billing, payments, and client records
Proficient on Microsoft Office including Excel
High attention to detail with strong organisation and problem-solving
Allied health/medical admin experience (ideal)
Cliniko, HICAPS, and/or NDIS billing exposure (nice to have)
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Practice Manager employer: Curamoir Healthcare Recruitment PTY LTD
Join a dynamic and innovative NDIS provider located in the beautiful Gold Coast or Sunshine Coast, where you will have the unique opportunity to build and lead a new service operation from the ground up. With flexible working arrangements, performance-based incentives, and direct access to senior leadership, this role not only offers a chance for significant professional growth but also allows you to make a meaningful impact in the community. Enjoy a supportive work culture that values collaboration and entrepreneurial spirit, while benefiting from relocation assistance and a focus on developing high-performing teams.
Contact Details:
Curamoir Healthcare Recruitment PTY LTD Recruitment Team
