At a Glance
- Tasks: Support residents with food services and housekeeping while ensuring their needs are met.
- Company: Cultura, a community-focused organisation with a rich multicultural heritage.
- Benefits: Flexible casual hours, diverse work environment, and the chance to make a difference.
- Other info: Open to all backgrounds; Cultura values diversity and inclusion.
- Why this job: Join a caring team and enhance the lives of residents through meaningful interactions.
- Qualifications: Strong communication skills and basic food handling knowledge required.
The predicted salary is between 2025 - 2475 $ per month.
The Hotel Services Officer reports directly to the Manager, Hotel Services and may be required to work in any of Cultura’s food services preparation and service areas and complete day-to-day cleaning and/or laundry duties. Interaction with residents and their families is a vital part of the role, and team members must have sound communication skills and the ability to work under limited supervision as part of a team or individually. The Hotel Services Officer is responsible for prioritising their own workload within established routines and procedures, including following Cultura’s food safety plan, completing routine documentation and monitoring dietary requirements of residents. This position will be contracted on a casual basis.
Duties:
- Communicate with residents to ensure their needs and requirements are met
- Assist with, or complete, residents’ laundry
- Complete routine and periodic cleaning and laundry tasks
- Adhere to dietary requirements for all residents and understand their preferences and choices when providing meal service and housekeeping
- Prepare vegetables, meals, snacks and fluids
- Serve meals and snacks to residents
- Set, prepare, clear and clean tables for resident meals
- Complete dishwashing tasks
- Maintain hygiene and cleanliness of areas under responsibility
Qualifications and Experience
Essential:
- Excellent communication skills
- Basic food handling skills and understanding of hotel services requirements
- Understand and follow food safety regulations and food safety plan
Desirable:
- Hold a current ‘Food Handler’ certificate
Applications close for this position on Friday 20 November 2026 at 12:00pm. If you have any questions about the position, you may contact Nagmani Mishra, Hotel Services Manager.
Employment may be subject to the satisfactory completion of a Police Criminal Record Check, NDIS Worker Screening Check, Working With Children Check and Pre-Employment Health Declaration. Cultura will pay for the costs associated with these checks, after you have commenced working. We welcome applications from all diverse backgrounds including individuals that identify as Aboriginal and Torres Strait Islanders, LGBTIQ+, and individuals with disabilities or culturally and linguistically diverse backgrounds.
Only shortlisted candidates will be contacted to arrange an interview.
Hotel Services Officer in Geelong employer: Cultura
Cultura is an exceptional employer that prioritises the well-being and personal growth of its employees, particularly in the role of Wellbeing Officer. With a strong commitment to person-centred care, our supportive work culture fosters collaboration among team members and encourages professional development through ongoing training and diverse experiences within residential aged care. Located in a vibrant community, Cultura offers unique opportunities to make a meaningful impact on the lives of residents while enjoying a fulfilling career in a compassionate environment.
