Cullen Jewellery is seeking a Client Care Manager to lead a team of after-sales consultants, delivering exceptional client care and proactive problem-solving. You will oversee standard and non-standard services, coordinate repairs, remakes, and insurance claim support, and drive improvements in client experience across emails, calls, and in-person interactions.
The role requires proven people management experience in jewellery/retail, strong leadership, and excellent communication.
Client Care Manager — Premium Jewellery & After‐Sales Lead employer: CullenUS
Join a dynamic and supportive team as an in-house videographer in Kew, where creativity meets collaboration. With a focus on storytelling and high-quality content production, you'll thrive in a vibrant work culture that values employee wellbeing and growth. Enjoy generous benefits, including discounts, paid volunteer leave, and the chance to make a global impact while advancing your career in a beautiful office setting.
