Cubic Group is recruiting a Customer Service Representative to manage inbound calls and emails, delivering accurate information and advice to customers. You will operate within a team-focused setting, uphold service levels, and handle a range of customer inquiries with professionalism.
The role requires strong numeracy and communication skills, the ability to resolve issues swiftly, and adherence to established processes and KPIs. Rotational shifts, including overnight, may apply.
Transit Customer Advocate & Service Pro in Parramatta employer: Cubic Group
Cubic Group is an exceptional employer, offering a dynamic work environment in Townsville that fosters collaboration and innovation within the Defence and Technology sectors. Employees benefit from comprehensive professional development opportunities, a supportive culture that values teamwork, and the chance to engage in impactful projects both locally and internationally. With a focus on enhancing capabilities and operational readiness, Cubic Group empowers its staff to make meaningful contributions while enjoying a balanced work-life experience.
