APAC Regional Head of Customer Success β€” Lead & Transform in Brisbane

APAC Regional Head of Customer Success β€” Lead & Transform in Brisbane

Brisbane Full-Time On-site
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Cubic Corporation is seeking a Regional Head of Customer Success for the City of Brisbane, Australia. This role is crucial for ensuring end-to-end accountability for customer outcomes across multiple service lines. The ideal candidate will lead a customer-first culture while overseeing service delivery and managing escalations effectively.

The position requires a strong background in service management with over 12 years of relevant experience, ideally in a complex, multi-program environment. The role includes both strategic and operational responsibilities to drive performance and customer satisfaction.

APAC Regional Head of Customer Success β€” Lead & Transform in Brisbane employer: Cubic Corporation

Cubic is an exceptional employer that fosters a collaborative and inclusive work culture, providing employees with meaningful opportunities to contribute to innovative technology solutions in defense and transportation. With a strong commitment to employee growth, Cubic offers extensive training and development programs, ensuring that team members can advance their careers while making a positive impact on global challenges. Located in a dynamic environment, employees benefit from a diverse workforce and the chance to work on cutting-edge projects that support those who serve our nation.

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Contact Details:

Cubic Corporation Recruitment Team