CUB Brisbane / Gold Coast | Relationship Manager
Build relationships. Create connections. Drive retention.
Join a high-performing team powering the success of some of Australia's most ambitious business leaders.
CUB (Club of United Business) is building Australia's most iconic private business community. This is a people-first role where you'll build genuine relationships with successful entrepreneurs, understand their goals, connect them with the right people and opportunities, and ensure they get real value from their CUB membership.
Key responsibilities
- Own and manage a portfolio of 200 members, becoming their trusted point of contact
- Build strong, long-term member relationships through regular 1:1 engagement
- Drive member engagement, satisfaction and retention across the membership lifecycle
- Conduct member inductions, connection meetings and renewal meetings
- Identify opportunities to create value through introductions, networking, events and personalised engagement
- Own the renewal process, including identifying retention risks and managing renewal outcomes
- Plan and execute private member lunches and events
- Support CUB events and actively network with members to ensure everyone feels welcome and connected
- Collaborate with our Community and Engagement teams to deliver an exceptional member experience
About you
- 2+ years' experience in Relationship Management, Account Management, Client Success, Customer Success, Business Development or a similar client-facing role
- Exceptional communication and interpersonal skills
- A natural ability to build rapport and establish trust quickly
- Strong stakeholder and relationship management skills or Sales
- Confidence in 1:1 conversations with business owners and senior professionals
- A proactive, organised and commercially minded approach
- Strong networking skills and high emotional intelligence
- A genuine interest in business, entrepreneurship, networking and personal growth
Benefits
- Build your network of some of Australia's leading entrepreneurs
- Accelerated career growth and skill development
- Loyalty Leave - earn an extra day of annual leave every year
- 1 day WFH per week
- Join a fast-growing business with major expansion underway
Relationship Manager in Gold Coast employer: CUB Club of United Business
CUB (Club of United Business) is an exceptional employer that prioritises a people-first culture, fostering genuine relationships and connections among its members. With a focus on employee growth, CUB offers accelerated career development opportunities and unique benefits like Loyalty Leave, allowing you to earn extra annual leave each year. Join a dynamic team dedicated to empowering Australia's ambitious business leaders in a vibrant and supportive environment.
Contact Details:
CUB Club of United Business Recruitment Team
