At a Glance
- Tasks: Deliver exceptional customer service and manage warehouse operations in a dynamic environment.
- Company: Join CSR, a leading Australian manufacturing business focused on innovation and sustainability.
- Benefits: Enjoy competitive pay, paid parental leave, and professional development opportunities.
- Other info: Flexible hours with career progression and a diverse, inclusive culture.
- Why this job: Be part of a supportive team that values growth and collaboration while making a real impact.
- Qualifications: Strong work ethic, excellent communication skills, and a forklift licence are essential.
The predicted salary is between 49500 - 60500 $ per year.
- Trade Counter Sales (Customer Service) & Warehouse Operator (Balcatta, WA)
- Genuine career progression and training provided.
• Diverse and Inclusive team!
About the role
- The
- Trade Counter Sales (Customer Service) & Warehouse Operator roleis a
- Full-time position, based predominately at
- Balcatta store. You will be required to work at our other stores in
- Neerabup ,
- Midland and
Myaree. Reporting to the Store Manager you will join our Gyprock Trade Centre delivering exceptional customer service and attaining operational excellencewithin the store and warehouse.
In this role you will
- Provide exceptional customer service for all our customers in store and in the warehouse (walk in, emails and over the phone)
- Taking orders, processing on a computer and assisting the customers.
- Stock movements and the maintenance of stock.
- Loading trucks with customer orders for distribution and comply with safety requirements.
- Unloading inbound orders of stock.
- Serving customers in the warehouse part of the store, e. g. loading customers vehicles with a forklift, or manually as required.
- Ensuring documentation, labelling and presentation of product is adhered to.
- Warehouse operations including picking orders, inventory counts and general housekeeping.
- Contributes to achievement of store revenue and margin budgets.
Your working hours are Monday to Friday, 6:30am to 4:00pm, plus every third Saturday from 7:00am to 12:00pm (paid as overtime).
You may be required to work as close by stores from time to time.
What you bring to the role
- Possess a strong work ethic.
- To be able to approach, connect and confidently interact with customers.
- An eagerness to learn about products and services.
- Computer literacy and/or familiarity with POS systems will be highly regarded.
- Must have excellent customer service & communicationskills.
- Must be confident and well-presented when dealing with customers.
- Experience working in a fast paced and busy environment.
- Collaborate with team members and supervisors to meet daily targets and deadlines.
- Forklift licence is essential.
What is on offer?
We strive to support your professional and personal growth. Here are some of the perks you'll enjoy as part of the CSR team:
Supportive and collaborative culture fosters innovation and inclusion. You'll be surrounded by talented colleagues who are passionate about their work and committed to helping each other succeed.
Care and wellbeing offer includes paid parental leave, 52 weeks of superannuation payment, and access to an employee assistance program.
Rewarding career with on-the-job learning, development, and upskilling opportunities within and across our brands
At CSR, we're building a better future together.
We are a family of 2,600 people across Australia and New Zealand, and we are all collaborating every single day towards a shared purpose - 'Building solutions for a better future'.
As a leading Australian Manufacturing business, we're at the forefront of developing innovative, sustainable, and high performing building products and systems.
At CSR, we put people first.
We are committed to creating a safe, respectful, supportive, and inclusive working environment that enables everyone to feel valued, grow and truly thrive.
We are committed to providing equal opportunity for everyone and welcoming people of all backgrounds, identities, experiences, abilities, and life stage.
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Trade Counter Sales/Warehouse Operator employer: CSR Springboard
CSR is an exceptional employer that prioritises safety and quality in its Vermont, Victoria factory. With a strong commitment to employee development, CSR offers comprehensive training and clear career progression opportunities within a supportive and inclusive work culture. Join a team that values collaboration and innovation, making a meaningful impact in the high-volume production of clay rooftiles.
