CSK Nexus is seeking an experienced AI Contact Centre Engineer to design, build, and support next-generation customer engagement solutions using Amazon Connect and AWS AI services.
This role combines cloud engineering, contact centre architecture, conversational AI, and automation. You will work with business stakeholders, solution architects, and development teams to deliver intelligent customer experiences across voice, chat, messaging, and self-service channels.
AI Contact Center Engineer: AWS Connect & Conversational AI employer: CSK Nexus
Join a forward-thinking organisation that values innovation and collaboration, where as a Data Platform Engineer, you will have the opportunity to work with cutting-edge technologies in a supportive environment. Our commitment to employee growth is reflected in our continuous learning initiatives and a culture that encourages knowledge sharing among teams. Located in a vibrant area, we offer competitive benefits and a flexible work-life balance, making us an excellent employer for those seeking meaningful and rewarding careers.
