Guest Service Agent

Guest Service Agent

Part-Time On-site
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At a Glance

  • Tasks: Welcome guests and manage check-ins/check-outs with warmth and efficiency.
  • Company: Crystalbrook Riley, a luxury hotel in beautiful Cairns.
  • Benefits: Flexible hours, hotel perks, and a supportive work environment.
  • Other info: Part-time role with 24-38 hours per week across a rotating roster.
  • Why this job: Join a vibrant team and create unforgettable experiences for guests.
  • Qualifications: Strong computer skills and a friendly attitude are essential.

Crystalbrook Riley in Cairns is seeking a personable Guest Service Agent to welcome guests, manage check-ins and check-outs, and respond to requests with warmth and efficiency. Reporting to the Front Office Manager, you will use strong computer skills and local knowledge to create memorable arrivals and departures, working across a rotating 7-day roster, including evenings.

This permanent, part-time role offers 24-38 hours per week and a range of hotel benefits designed to support your lifestyle.

Guest Service Agent employer: Crystalbrook-Riley

Crystalbrook Collection is an exceptional employer that prioritises the wellbeing and growth of its employees, offering a supportive and diverse work environment. As a Spa Therapist at the luxurious Crystalbrook Riley in Cairns, you will enjoy industry-leading benefits, including generous discounts, tailored career development pathways, and a commitment to sustainability. Join a passionate team dedicated to redefining luxury hospitality while creating memorable experiences for guests and fostering your own professional journey.

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Contact Details:

Crystalbrook-Riley Recruitment Team

We think you need these skills to ace Guest Service Agent

Attention to Detail
Communication Skills
Problem-Solving Skills
Teamwork
Time Management
Adaptability
Customer Service