Front Office Leader

Front Office Leader

Full-Time 49500 - 60500 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead a dynamic team to deliver exceptional guest experiences at a luxury hotel.
  • Company: Crystalbrook Flynn, a premier luxury hotel in beautiful Cairns.
  • Benefits: Competitive salary, career growth, and the chance to work in a vibrant environment.
  • Other info: Flexible roster with opportunities for professional development.
  • Why this job: Join a passionate team and make a real difference in guest satisfaction.
  • Qualifications: Experience in hospitality management and strong leadership skills.

The predicted salary is between 49500 - 60500 $ per year.

Crystalbrook Flynn in Cairns is seeking a Front Office Manager to lead Guest Services, the Porter team, Switchboard and Night Audit.

You will drive service excellence and coach a high-performing team across a seven-day roster, including weekends and public holidays.

Reporting to the Operations Manager, you will partner with Housekeeping, Reservations and Finance to deliver seamless guest journeys and strong commercial outcomes.

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Front Office Leader employer: Crystalbrook Collection

At Crystalbrook Byron, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values sustainability and luxury. Our team members enjoy comprehensive growth opportunities, competitive benefits, and the chance to work in one of Australia's most beautiful locations, ensuring a rewarding experience both personally and professionally.

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Contact Details:

Crystalbrook Collection Recruitment Team

We think you need these skills to ace Front Office Leader

Attention to Detail
Problem-Solving Skills
Communication Skills
Leadership Skills
Team Leadership
Adaptability
Time Management