Croydon Health Services NHS Trust is seeking a Senior Service Desk Analyst to support, mentor and lead Digital Services within the Service Desk. You will manage major incidents, oversee ITSM processes and drive continual service improvement across Digital Services.
The role emphasizes customer service, technical troubleshooting and collaboration with clinical and IT teams to ensure reliable digital support for staff and patients. Flexible working arrangements are available.
Senior Service Desk Lead - ITSM, Automation & Incidents in Croydon employer: Croydon Health Services
Croydon Health Services NHS Trust is an exceptional employer, offering Clinical Psychologists the chance to make a meaningful impact on the lives of Children Looked After. With a strong commitment to professional development, including access to specialist training and supervision, employees thrive in a collaborative and supportive work culture that prioritises innovation and quality care. Located in Croydon, a vibrant community, the Trust fosters a flexible working environment, ensuring that staff can balance their professional and personal lives while contributing to transformative healthcare services.
