At a Glance
- Tasks: Lead daily hotel operations and ensure guests have an amazing experience.
- Company: Join the globally recognised IHG Hotels & Resorts family.
- Benefits: Enjoy great employee perks, discounts, and ongoing training.
- Other info: Work in a supportive team with clear career progression opportunities.
- Why this job: Step into hotel management and develop your leadership skills.
- Qualifications: Experience in hospitality and strong leadership skills required.
The predicted salary is between 49500 - 60500 $ per year.
- Crowne Plaza Hotels & Resorts – Burwood NSW
- Crowne Plaza Sydney Burwood | IHG Hotels & Resorts
Ready to take the next step in your hospitality career?
Crowne Plaza Sydney Burwood is seeking a motivated and guest-focused Duty Manager to join our team on a full-time basis.
This is an excellent opportunity for a Team Leader or Supervisor looking to step into hotel management and develop their leadership skills with a globally recognised hospitality brand.
Key Responsibilities
- Oversee daily hotel operations and ensure exceptional guest experiences.
- Manage guest enquiries, complaints and service recovery.
- Coordinate with Front Office, Housekeeping, Food & Beverage and other departments.
- Lead, support and coach team members to deliver outstanding service.
- Monitor hotel standards, safety procedures and operational performance.
- Support IHG One Rewards recognition and guest satisfaction initiatives.
About You
- Previous experience in hotel operations or hospitality supervision.
- Strong leadership, communication and problem-solving skills.
- A passion for guest service and attention to detail.
- Ability to work a rotating roster, including weekends and public holidays.
- Experience with OPERA PMS will be highly regarded.
Why Join Us?
- Join the global IHG Hotels & Resorts family.
- Access excellent employee benefits and hotel discounts.
- Enjoy ongoing training and professional development.
- Build a career with clear opportunities for progression.
- Work in a supportive and collaborative team environment.
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Duty Manager in Burwood employer: Crowne Plaza Hotels & Resorts
Crowne Plaza Geelong is an exceptional employer that fosters a vibrant work culture, prioritising employee growth and development within the hospitality industry. With a focus on collaboration and premium service delivery, team members enjoy unique perks and opportunities to advance their careers in a world-class hotel environment, all while being part of a dynamic team dedicated to guest satisfaction.
Contact Details:
Crowne Plaza Hotels & Resorts Recruitment Team
