At a Glance
- Tasks: Supervise daily restaurant and bar operations while leading a dynamic team.
- Company: Join the vibrant Lasseters Hotel Casino in Alice Springs.
- Benefits: Enjoy discounts on food, health club memberships, and professional development.
- Other info: Be part of a supportive team with exciting social events.
- Why this job: Make a real impact in a fast-paced environment with great career growth.
- Qualifications: Experience in customer service and team supervision is essential.
The predicted salary is between 70000 - 80000 $ per year.
Lasseters Hotel Casino is seeking a motivated and experienced Food & Beverage Supervisor to support the daily operations of our restaurant and bar outlets. Working closely with the F&B Manager, you will help lead the team, maintain exceptional service standards, and ensure smooth and efficient service delivery across all F&B areas.
About the Role
- Supervise daily restaurant/bar operations
- Provide hands-on leadership during shifts
- Support staff training, coaching, and development
- Maintain high service standards across all F&B outlets
- Assist with rostering, labour control, and workforce planning
- Ensure compliance with food safety, RSA, hygiene, and workplace practices
- Liaise with the kitchen, F&B management, and other departments to deliver seamless service
- Address guest enquiries, concerns, and feedback with professionalism
What We’re Looking For
- Excellent customer service focus
- Ability to perform under pressure in a fast-paced environment
- Organised, reliable, and adaptable
- High personal presentation and professionalism
- Strong cultural awareness and positive team engagement
Qualifications & Experience
- AQF Certificate II or III, OR At least 1 year of relevant experience, OR Minimum 2–3 years relevant experience may substitute formal qualifications.
- Experience supervising teams in a customer service-driven environment
- Strong computer literacy, including POS and Microsoft Office
- Knowledge of Fair Work standards and safe work practices
- Ability to build strong guest and team relationships
We Offer You
- 25% discount on food and beverages across Lasseters operations
- Discounted Health Club membership and Day Spa treatments
- IHG Employee Benefits Program
- Meals provided while on eligible shifts
- Uniforms provided and laundered
- Training, professional development, and career progression pathways
- Staff and family social events
Food & Beverage Supervisor employer: Crowne Plaza Alice Springs Lasseters
Lasseters is an exceptional employer located in the heart of Alice Springs, offering a dynamic work environment for Surveillance Operators dedicated to maintaining the integrity of gaming operations. With a strong focus on employee development, we provide comprehensive training and career advancement opportunities, alongside attractive benefits such as discounted meals, health club access, and social events that foster a supportive team culture. Join us to be part of a professional team committed to ensuring a safe and compliant gaming experience for all guests and staff.
Contact Details:
Crowne Plaza Alice Springs Lasseters Recruitment Team
