At a Glance
- Tasks: Lead risk oversight, manage incidents, and deliver insightful compliance reporting.
- Company: Crown Resorts, a vibrant workplace creating memorable experiences.
- Benefits: Exciting career growth, diverse culture, and learning opportunities.
- Other info: Join a diverse community that values creativity and unique perspectives.
- Why this job: Make a real impact in risk management while working in a dynamic environment.
- Qualifications: 5+ years in risk or compliance, strong analytical skills, and Power BI expertise.
The predicted salary is between 81000 - 99000 $ per year.
Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We value passion, optimism, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.
The Opportunity
We’re looking for a Risk & Compliance Incident & Reporting Manager to lead Second Line oversight of incidents and deliver high-quality risk and compliance reporting across Crown Melbourne. Reporting to the Head of Risk, you’ll ensure incidents are properly captured, investigated, escalated and remediated, and turn incident and risk data into clear, actionable insights for Executive, Board Committees and Regulators. You’ll also be a trusted risk advisor to the business, helping uplift risk culture and support the Risk Champion Network.
What You'll Do
- Provide Second Line oversight and challenge of First Line-managed incidents, issues and investigations in line with the Incident, Breach and Issue Management Policy.
- Triage and classify incidents, lead root cause analysis (RCA) for high-rated incidents and run post-incident reviews to drive control improvements.
- Produce regular reporting for the Executive Risk & Compliance Committee, Risk, Compliance & PlaySafe Committees and senior management forums.
- Design and maintain Power BI dashboards, scorecards, metrics and key risk indicators (KRIs), drawing on multiple data sources across the business.
- Lead thematic and trend analysis to identify systemic risks, recurring issues and emerging risk themes, and oversee risk appetite metrics across business units.
- Partner with business units as a trusted risk advisor, supporting the Risk Champion Network and driving risk culture uplift.
What You'll Bring
- 5+ years’ experience in incident management, risk, compliance, gaming or internal/external audit within an ASX-listed or large, regulated organisation.
- Proven experience overseeing incident and breach management, including root cause analysis and remediation planning.
- Strong Power BI skills, with experience building dashboards and analysing data to identify trends and generate insights.
- Experience preparing clear, insightful risk and compliance reporting for Executive, Board Committee and Regulator audiences.
- Strong analytical, influencing and communication skills, with the confidence to challenge and guide stakeholders at all levels.
- Tertiary qualifications in Finance, Commerce or Law (desirable), casino or gaming industry experience (highly regarded), and the ability to obtain a VGCCC Casino Special Employee Licence.
On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.
Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.
Risk and Compliance Incident & Reporting Manager in Melbourne employer: Crown Resorts Limited
Crown Resorts is an exceptional employer that fosters a dynamic and inclusive work culture, perfect for those looking to thrive in the fast-paced casino environment of Melbourne. With a strong focus on employee growth, we offer comprehensive training programs and opportunities for career advancement, ensuring that our team members can develop their skills while enjoying unique benefits such as exclusive access to events and a vibrant workplace atmosphere. Join us to be part of a team that values innovation, collaboration, and a customer-first approach, making every day rewarding and meaningful.
