Guest Experience Insights Analyst in Melbourne

Guest Experience Insights Analyst in Melbourne

Melbourne Full-Time 62100 - 75900 $ / year (est.) On-site
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At a Glance

  • Tasks: Analyse guest feedback and data to enhance experiences at Crown Melbourne.
  • Company: Join the dynamic team at Crown Resorts, a leader in hospitality.
  • Benefits: Enjoy competitive pay, career growth, and a vibrant work culture.
  • Other info: Be part of a large hospitality group with exciting opportunities.
  • Why this job: Make a real difference in guest experiences while developing your analytical skills.
  • Qualifications: Relevant degree and strong analytical skills are essential.

The predicted salary is between 62100 - 75900 $ per year.

Crown Resorts is seeking a Guest Experience Analyst to join the GX team in Melbourne.

You will manage Voice of Guest programs, analyse feedback and data, and deliver insights to improve guest experiences across Crown Melbourne.

You will develop dashboards, report findings to stakeholders, and drive guest-centric enhancements in a large hospitality group.

A relevant degree and strong analytics are required.

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Guest Experience Insights Analyst in Melbourne employer: Crown Resorts Limited

Crown Resorts is an exceptional employer that fosters a dynamic and inclusive work culture, perfect for those looking to thrive in the fast-paced casino environment of Melbourne. With a strong focus on employee growth, we offer comprehensive training programs and opportunities for career advancement, ensuring that our team members can develop their skills while enjoying unique benefits such as exclusive access to events and a vibrant workplace atmosphere. Join us to be part of a team that values innovation, collaboration, and a customer-first approach, making every day rewarding and meaningful.

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Contact Details:

Crown Resorts Limited Recruitment Team

We think you need these skills to ace Guest Experience Insights Analyst in Melbourne

Communication Skills
Problem-Solving Skills
Attention to Detail
Adaptability
Time Management
Flexibility
Customer Service