Crown Resorts Limited in Melbourne seeks an experienced Assistant Front Office Manager to oversee Front Desk, Bell Desk and Valet, driving exceptional guest service in a luxury setting. Reporting to the Front Office Manager, you will lead and develop a high‑performing team, manage daily operations, resolve guest enquiries, monitor inventory, and collaborate with Housekeeping, Reservations and VIP Services.
The role requires strong leadership, commercial awareness, OPERA PMS experience, and a
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Front Office Lead: Guest Experience & Ops in Melbourne employer: Crown Resorts Limited
Crown Resorts is an exceptional employer that fosters a dynamic and inclusive work culture, perfect for those looking to thrive in the fast-paced casino environment of Melbourne. With a strong focus on employee growth, we offer comprehensive training programs and opportunities for career advancement, ensuring that our team members can develop their skills while enjoying unique benefits such as exclusive access to events and a vibrant workplace atmosphere. Join us to be part of a team that values innovation, collaboration, and a customer-first approach, making every day rewarding and meaningful.
