At a Glance
- Tasks: Install, repair, and maintain nbn products while delivering exceptional customer service.
- Company: Join nbn and help transform Australia’s digital landscape.
- Benefits: Flexible working hours, competitive pay, and opportunities for career growth.
- Other info: Autonomous role with a focus on honesty, integrity, and self-motivation.
- Why this job: Make a real impact on everyday Australians and work in diverse environments.
- Qualifications: Experience in communication cabling or electrical background preferred; strong customer service skills required.
The predicted salary is between 62100 - 75900 $ per year.
Be a part of transforming Australia’s digital landscape as a Customer Field Technician. You’ll make a real impact to ‘every-day’ Australians in this customer facing role where you’ll get to see the happy faces you help!
A bit about your role:
- As a Customer Field Technician, located in Hobart, you will play a vital role working on Customer Service field tasks across potentially all nbn technologies.
- This is an autonomous role where you will be responsible for installation, repair and maintenance of nbn products and services.
- You’ll have the opportunity to work in multiple environments both internal and external but predominantly inside the customer’s premises.
Your typical day could include any or all of the below functions while delivering exceptional customer service within your role:
- Cabling installation (copper and fibre) including jointing, jumpering and splicing
- Customer premises installation of nbn Customer Premises Equipment (CPE)
- Fault diagnosis and repair of nbn cabling networks and nbn CPE
These roles work between the hours of 7am to 7pm based on business needs and we encourage a flexible working environment.
A bit about you:
- We’re seeking both experienced candidates as well as those with transferable skills from a communication cabling or electrical background who are keen to explore a new career in the telco sector.
- A large part of this role is working in customer’s premises, so it will also be important you have exceptional customer service skills and can display honesty and integrity while being self-managed and motivated.
- We will also be looking for a current & clean Driver’s License and strong and personable communication skills, both written and verbal.
Life at nbn:
To be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia’s best fibre infrastructure into homes and businesses.
Become A Workshop Forklift Mechanic/Service Technician in Hobart employer: Crown Equipment Corporation
Raytheon Australia is an exceptional employer, offering a dynamic work environment that supports the Navy's Surface Fleet through innovative inventory management. With hybrid work arrangements across multiple locations including Perth, Darwin, and Cairns, employees benefit from a flexible work culture that prioritises work-life balance and professional growth opportunities. Joining Raytheon means being part of a dedicated team committed to excellence in defence logistics, where your contributions directly impact ship availability and readiness.
Contact Details:
Crown Equipment Corporation Recruitment Team
