Senior Consultant in Canberra

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward.

About the Role

CrowdStrike Services is seeking a Platform Professional Services Senior Consultant specialized in AI for Detection and Response who would be responsible for the planning, deployment, implementation, and operational support of the CrowdStrike platform’s AI capabilities. This role will focus specifically on leveraging Falcon's artificial intelligence (AI) and machine learning (ML) technologies to enhance threat detection, automate response workflows, and maximize security outcomes for customers. This role owns the full deployment lifecycle — from initial customer engagement and planning through installation, optimization and ongoing support — for the CrowdStrike Falcon platform's AI-powered detection and response capabilities.

What You’ll Do:

• Provide technical implementation, configuration, and troubleshooting assistance with the deployment of Falcon's AI-powered detection and response capabilities.
• Assist customers in optimizing AI-driven threat detection models and automated response workflows.
• Configure and tune machine learning algorithms to reduce false positives while maintaining high detection efficacy.
• Develop and implement AI-driven automation playbooks for security operations.
• Troubleshoot AI-related customer issues across small to large enterprises.
• Develop scripting and application solutions using Falcon APIs to enhance AI capabilities.
• Work closely with customers to interpret AI-generated alerts and findings.
• Leverage CrowdStrike's AI capabilities to enhance vulnerability prioritization and asset management.
• Assist customers with integrating Falcon's AI capabilities into their existing security tools and workflows.
• Support Incident Response teams with AI-powered threat hunting and forensic analysis.
• Develop and lead AI skills workshops for the Platform Professional Services team.
• Work collaboratively with the Platform Professional Services team to develop customer-facing AI collateral.

What You’ll Need:

• Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or related discipline, and 8 years of experience performing IT deployments or in an end user/customer environment.
• Strong understanding of AI and machine learning concepts, particularly in cybersecurity applications.
• Strong understanding of software deployment technologies.
• Experience with AI-powered security tools and platforms.
• Knowledge of data science principles and their application to security operations.
• Exposure to building or contributing to software applications, tools, or integrations — including working with REST APIs, version control systems (e.g., Git), and scripting languages such as PowerShell, Python, or Bash to automate workflows and extend platform capabilities.
• Experience with security automation and orchestration platforms.
• Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.
• Deep knowledge of Windows, macOS and Linux platforms.
• Skillful communication and effective ability to build collaborative relationships.
• Strong experience presenting technical AI content to various audiences.
• Strong experience in computer and network systems security.
• Solid analytical/problem solving skills with capability to identify solutions to unusual and complex problems.
• Proactive and thorough ability to manage work and prioritize customer projects.
• Experience mentoring or leading cross-functional teams to deliver complex projects.

Bonus Points:

• Endpoint Security: Falcon platform (preferred), AV, and EDR solutions.
• AI/ML Technologies: Experience with machine learning models, natural language processing, anomaly detection, writing prompts.
• Programming for AI: Python, R, or similar languages for data analysis and model development, working with agents and/or building agents.
• Software Deployment: SCCM, Group Policy, McAfee EPO, IBM BigFix, Puppet, Chef, Citrix, PDQ, PsExec.
• Development: PowerShell, Python, Bash, Batch.
• Technologies: Experience with Host based firewall, File Integrity Management, Data Protection, Vulnerability Management, Attack Surface Management, IT Automation.
• Compliance: CIS Benchmarks, STIGs, PCI, HIPAA.
• Database: SIEM, MSSQL, Splunk, LogScale.
• Identity: Identity, Active Directory, Azure-AD, SSO.
• Cloud: AWS, Azure, and GCP.

Benefits of Working at CrowdStrike:

• Market leader in compensation and equity awards.
• Comprehensive physical and mental wellness programs.
• Competitive vacation and holidays for recharge.
• Paid parental and adoption leaves.
• Professional development opportunities for all employees regardless of level or role.
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections.
• Vibrant office culture with world class amenities.
• Great Place to Work Certified across the globe.

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed.