Join a supportive, close-knit warehouse team at Criterion Industries!
At Criterion Industries, we know our success comes from the hard work and dedication of our people. We're proud to offer a workplace where everyone is valued and supported. Join us to enjoy a great work environment, career development opportunities, and the chance to be part of a family-owned business committed to delivering quality products and exceptional service.
About the Company
Established in 1981, Criterion Industries is a leader in the manufacturing industry. We specialise in premium aluminium partitioning systems, sliding systems, doors, and hardware accessories that are known for their exceptional quality and design. As a family-owned business, we prioritise teamwork, innovation, and delivering outstanding customer experiences.
About the Role
We're looking for a proactive and reliable Despatch Team Member to join our warehouse team in Epping, VIC. You'll play a key role in supporting our despatch operations— ensuring orders are picked, packed, and dispatched accurately and efficiently. If you're ready to roll up your sleeves, work in a collaborative team environment, and make a meaningful contribution, this role is for you.
Shift hours: 12pm - 8pm (15% afternoon shift loading applicable)
Key Responsibilities
- Accurately pick, pack, and check off goods prior to dispatch to meet delivery standards.
- Load and unload trucks, participating in quality control checks to ensure orders are correct and complete.
- Keep the warehouse clean, safe, and organised to support a productive environment.
- Communicate with customers regarding delivery times and assist with trade sales counter pickups.
- Operate forklifts and warehouse equipment safely in line with operational guidelines.
- Coordinate with sales and production teams to resolve queries and ensure smooth dispatch.
- Maintain inventory of shipping materials and assist with stock control when required.
- Provide a high level of customer service by responding to phone and counter enquiries.
- Support the wider team and assist other departments to ensure delivery timeframes are met.
Skills and Experience
We're looking for someone with:
- Minimum 2 years' experience in a similar despatch or warehouse role.
- Strong work ethic and a commitment to safety and accuracy.
- Physical fitness for manual handling tasks.
- Strong communication and teamwork skills.
- Experience with order picking, paperwork, and basic ERP systems (preferred)
- Previous stocktake experience (preferred).
We value our team and offer:
- Opportunities for growth and skill development.
- Competitive pay to recognise your contribution - $30.00-$33.00 per hour PLUS 15% afternoon loading PLUS Super
- Free uniforms to keep you looking sharp.
- Staff recognition programs to celebrate your achievements.
- Free on-site parking.
- Company-wide bonus scheme (eligibility after successful 6-month probation).
Ready to Join Us?
Be part of a family-owned company that values your contribution and offers the chance to grow in your career.
Despatch Team Member - Afternoon Shift in Whittlesea employer: Criterion Industries
Criterion is an exceptional employer that fosters a culture of innovation and collaboration, making it an ideal place for a Marketing Manager to thrive. With a commitment to employee growth and development, you will have the opportunity to shape the marketing function while working closely with a seasoned CMO in a dynamic environment. Located in Epping, Victoria, Criterion offers a unique chance to make a significant impact within a rapidly growing Australian business, all while enjoying a supportive work atmosphere that values creativity and continuous improvement.
