Customer Service Team Lead in Blacktown

Customer Service Team Lead in Blacktown

Blacktown Full-Time 63000 - 77000 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead a dynamic customer service team and ensure top-notch support for key accounts.
  • Company: Criterion Industries, a thriving company in Glendenning, NSW.
  • Benefits: Competitive salary, career growth opportunities, and a supportive work environment.
  • Other info: Join a vibrant team focused on growth and exceptional service.
  • Why this job: Make a real difference by enhancing customer experiences and driving team success.
  • Qualifications: Experience in customer service leadership and strong communication skills.

The predicted salary is between 63000 - 77000 $ per year.

Criterion Industries in Glendenning, NSW, is seeking a Customer Service Team Leader to guide a busy support desk and ensure exceptional service.

You will lead the team, manage escalations, and drive key customer engagements from the head office in Western Sydney.

You will oversee daily workflows, coach staff, and coordinate with sales, operations, and suppliers to grow revenue while delivering outstanding customer experiences.

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Customer Service Team Lead in Blacktown employer: Criterion Industries Pty

Criterion Industries is an exceptional employer, offering a key sales leadership role in Victoria that empowers you to lead a capable team and directly influence sales performance. With a strong focus on employee growth, competitive salary packages, and a collaborative work culture, you will thrive in an environment that values quality, service, and performance. Join us to be part of a growing Australian manufacturer where your contributions are recognised and rewarded.

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Contact Details:

Criterion Industries Pty Recruitment Team

We think you need these skills to ace Customer Service Team Lead in Blacktown

Leadership Skills
Customer Service Excellence
Team Management
Escalation Management
Key Account Management
Coaching and Mentoring
Workflow Coordination