Cricks Highway is experiencing MASSIVE growth and we're looking for a Group Service Manager to take the reins at our Barrinia Street site — one of Brisbane southside's most exciting and diverse multi-brand operations.
This isn't just a management role. This is your chance to build something, lead a high-performing team and leave your mark on a group that's going places FAST.
THE ROLE
As Group Service Manager at Barrinia St, you'll be responsible for the full service operation across seven premium and emerging brands — driving performance, developing your team and delivering an outstanding customer experience every single day.
WHAT YOU'LL DO
- Lead, mentor and develop your service team to hit and exceed targets
- Drive workshop efficiency, productivity and profitability
- Own the customer experience from first contact to vehicle collection
- Manage department financials, labour rates and cost controls
- Work closely with the Fixed Operations Manager and senior leadership team
- Build a culture where performance is expected and excellence is celebrated
WHAT WE'RE LOOKING FOR
- Proven experience as a Service Manager or senior service role in automotive
- A leader who sets the standard and holds the team to it
- Strong commercial acumen and an eye for the numbers
- Exceptional communication skills with customers and staff alike
- Someone who thrives in a fast-paced, multi-brand environment
- Attitude and drive matter most — we'll back the right person all the way
WHY CRICKS HIGHWAY?
- Be part of one of Brisbane southside's fastest growing dealer groups
- 15 brands across multiple sites — genuine career progression
- A leadership team that invests in its people
- Permanent full-time role with a competitive package
- Real autonomy to lead your department your way
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Group Service Manager in Brisbane employer: Cricks Highway
Cricks Highway is an exceptional employer, offering a dynamic work environment where you can truly make an impact as a Group Service Manager. With a commitment to employee growth and a culture that celebrates excellence, you'll have the opportunity to lead a high-performing team in one of Brisbane's most exciting multi-brand operations. Enjoy genuine career progression, competitive remuneration, and the autonomy to shape your department while being part of a rapidly growing dealer group.
