Cricks Highway is seeking an enthusiastic and customer-focused Client Advisor to join our team in Springwood, QLD. This is a full-time position that plays a vital role in delivering exceptional service to our clients and contributing to the success of our retail operations. As a Client Advisor, you will be the face of Cricks Highway, building relationships with customers and ensuring their needs are met with professionalism and care. This role is essential to maintaining our reputation for outstanding customer service and driving sales performance across our store.
What you'll be doing
Greeting customers warmly and professionally upon arrival at the store
Assisting customers in identifying and selecting products that best meet their needs and preferences
Providing product knowledge and recommendations to help customers make informed purchasing decisions
Processing transactions accurately and efficiently at the point of sale
Handling customer enquiries, concerns and complaints with patience and professionalism
Maintaining an organised, clean and welcoming store environment
Restocking shelves and displays to ensure product availability and visual appeal
Supporting store promotions and participating in merchandising activities
Building lasting customer relationships and encouraging repeat business
Contributing to achieving sales targets and store performance goals
What we're looking for
Strong communication skills with the ability to engage customers in a friendly and helpful manner
Customer service experience, preferably in a retail environment
Excellent interpersonal skills and a genuine passion for helping others
Ability to multitask and manage time effectively in a busy retail setting
Basic numeracy skills and accuracy when handling transactions and payments
Reliability and a strong work ethic with punctuality and commitment to shifts
A positive attitude and willingness to learn new products and systems
Physical capability to stand for extended periods and lift stock as required
Flexibility to work weekends and public holidays as needed
Previous experience with point-of-sale systems is advantageous
What we offer
Competitive remuneration package commensurate with experience
Comprehensive staff discounts on our product range
Ongoing training and development opportunities to enhance your skills and knowledge
A supportive and collaborative team environment where your contributions are valued
Career progression opportunities within Cricks Highway
A safe and inclusive workplace committed to the wellbeing of all employees
About us
Cricks Highway is a leading retailer committed to providing customers with quality products and exceptional service. We pride ourselves on our customer-centric approach and our team's dedication to excellence. With a strong presence in the local community, we strive to create a welcoming shopping experience where customers feel valued and supported. Our success is built on the passion and professionalism of our team members, and we are proud to foster a workplace culture that encourages growth, inclusivity and mutual respect.
If you are ready to make a difference in a dynamic retail environment and deliver outstanding customer service, we would love to hear from you. Apply now to join the Cricks Highway team at Springwood.
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Retail Client Experience Specialist in Brisbane employer: Cricks Auto Group
Cricks Maroochydore offers an exceptional work environment where you can thrive both professionally and personally. With a competitive salary, uncapped commission potential, and a supportive team culture, employees are encouraged to grow through ongoing training and development while enjoying the stunning Sunshine Coast lifestyle. Join us for a rewarding career in automotive finance, where your achievements are recognised and celebrated.
