Analytics Engineering Manager in Sydney

Who are we? CreditorWatch is a leading Australian data and technology company that provides businesses with access to unique data and innovative products. Our platform enables customers to confidently manage their commercial relationships, improve productivity, and reduce financial risk.

As a commercial credit reporting bureau, we offer a complete suite of credit reporting products and data insights covering the entire customer lifecycle, from customer onboarding and credit decision automation to credit risk management and automated collections. We were established in 2010 and have been recognised as one of AFR's Top 10 Best Places to Work, certified by Great Place to Work consecutively across 2022 and 2023. We are on track to break records in 2025, making this the perfect time to join CreditorWatch.

Our Purpose: Empower Australian businesses to trade confidently with their customers.

Our Mission: To be number one in our industry by delivering unique data insights and innovative products.

Your Role & Team: The Analytics Team partners with the business to deliver analytics assets that elevate data-driven decision-making capabilities across CreditorWatch. The Analytics Engineering Manager will manage two teams:

• Analytics Engineering: Building internal data assets and metrics to work towards a single source of truth for our product, customer, and financial information.
• Insight & Analytics: Supports our growth and revenue targets through pricing analytics, sales insight tools, and customer analytics.

This is a people leadership role managing a small team of Analytics Engineers and Analysts to lead the way for identifying critical business direction, informing strategic decision-making processes, and developing actionable recommendations for the business. There will also be some hands-on Analytics Engineering required to ensure high-quality data artefacts covering product, customer, and financial information. This role reports directly to the Head of Data and is a full-time opportunity offering hybrid working conditions out of our Sydney CBD Office.

Some of your responsibilities include:

• Uncover actionable insights to optimise revenue growth by analysing marketing performance metrics, product utilisation data, customer behaviour, and other available data factors.
• Own and run regular sprint planning and team meetings.
• Oversee technical execution to ensure high-quality standards and impactful outcomes.
• Establish and promote best practices to enhance the team's work quality.
• Procure, own, and monitor data technology and related costs.
• Foster the development of team members' technical skills, autonomy, and leadership qualities.
• Ensure a supportive environment that promotes work-life balance.
• Develop a positive team culture that fosters healthy debate, collaboration, knowledge sharing, and continuous improvement.
• Collaborate with stakeholders across the organisation to implement change initiatives that enhance the quality of data and the effectiveness of analytics assets.

Technical Skills:

• Deep understanding of analytics lifecycle from stakeholder engagement and requirements gathering through to deployment and maintenance.
• Strong SQL and data warehousing fundamentals including Kimball modelling.
• Strong data engineering pipeline design and architecture.
• Familiarity with software engineering best practices including testing, CI, and CD.
• Familiarity with analytic technology stack covering BI, ELT, DB, user behaviour analytics, experimentation.
• Data sense-making process.
• Data visualisation fundamentals and theory.

People & Team Skills:

• Team workflows and rituals.
• Feedback practices and strategies.
• Stakeholder and cross-organisational collaboration.
• Roadmap development and project management.
• Data analysis and sense-making.
• Data and analytics engineering.

More than just work:

• Daily Fuel - Barista-made coffee, breakfast, snacks, lunches, and drinks on us.
• Phone Credits - $50 per month towards your plans.
• Wellness Days - An additional day off each month for personal wellbeing.
• Monthly Massages - In-house massages to relieve stress.
• Bonus Shares - Performance-based bonuses and access to an Employee Share Scheme.
• Fun Activities - Monthly team-building activities.
• Legal Services - Access to free legal services.

Our Values:

• The 1%'ers add up - Our commitment to going that one step further sets us apart.
• Dependable and trustworthy - Our clients are everything to us.
• Committed to growth - We innovate and exceed expectations.
• Our people make the difference - We support our employees to achieve their aspirations.

Recruitment Process: Phone Screening, Hiring Manager Meeting, Functional Meeting, Values Meeting.

We are committed to you and offer a fantastic culture with open communication and rewards and recognition. We are an equal opportunity employer and committed to excellence through diversity.