At a Glance
- Tasks: Engage with customers to manage overdue accounts and negotiate repayment solutions.
- Company: Credit Corp Solutions Inc., a leader in sustainable financial services.
- Benefits: Flexible work arrangements, performance bonuses, and career progression opportunities.
- Other info: Join a diverse and inclusive workplace with great perks and support.
- Why this job: Make a real difference by helping customers navigate their financial challenges.
- Qualifications: No experience needed, just a passion for connecting with people.
The predicted salary is between 49500 - 60500 $ per year.
Traralgon location, on-site parking and close to local shops and eateries.
Enjoy a Monday to Friday schedule with no weekends or late nights, plus full training and the opportunity to earn a nationally recognised Cert III in Financial Services. Benefit from uncapped bonuses and more incentives and perks.
About your new role
As an Account Representative, you'll work directly with customers on behalf of our clients to manage overdue accounts and negotiate practical repayment solutions. You'll build rapport, understand individual circumstances and work with customers to find sustainable outcomes that help them get back on track while delivering results for our clients.
What your new job involves
- Engage with customers to discuss outstanding accounts and understand their individual circumstances.
- Negotiate practical repayment solutions that support positive outcomes for both customers and clients.
- Build rapport and maintain professional relationships through effective communication and active listening.
- Investigate account information and assess available options to determine appropriate next steps.
- Achieve individual and team performance goals while maintaining compliance with regulatory requirements.
Who You Are
You don’t need collections experience; many of our leaders started in this role. What matters is your drive and your ability to connect with people.
What We Can Offer You
We offer a range of benefits designed to support your career, wellbeing and life outside of work, including:
- Flexible hybrid working arrangements (3 days office, 2 days WFH after 6 months) and a Dress for Your Day culture.
- Performance-based bonus and incentive opportunities.
- Structured training, nationally recognised qualifications and genuine career progression opportunities.
- Employee Assistance Program (EAP), discounted health insurance and wellbeing benefits.
- Paid volunteering leave, additional leave purchase options and other lifestyle benefits.
- Complimentary breakfast, fresh fruit and employee discounts.
About Us
Credit Corp is Australia's largest provider of sustainable financial services to consumers outside the traditional banking sector. With more than 2,200 employees across Australia, New Zealand, the United States, the United Kingdom and the Philippines, we help customers navigate financial challenges through responsible debt purchasing, collections and consumer lending solutions. Our focus is on creating better outcomes for customers while providing rewarding career opportunities for our people.
In this role you’ll be working for Midstate CreditCollect (MCC), one of Australia's leading receivables management businesses and the largest collection agency in Regional Victoria. We partner with organisations across a range of industries to support customers with overdue accounts, helping them find practical and sustainable solutions.
At Credit Corp, we are committed to building a diverse, inclusive and supportive workplace where everyone feels valued and has the opportunity to succeed. We welcome applications from people of all backgrounds, cultures and experiences, including Aboriginal and Torres Strait Islander peoples, members of the LGBTQIA+ community, people of all ages and people living with disability.
Account Representative in Traralgon employer: Credit Corp Solutions Inc.
Credit Corp Solutions Inc. is an exceptional employer located in Traralgon, offering a supportive work culture that prioritises employee wellbeing and career growth. With flexible working arrangements, structured training programs leading to nationally recognised qualifications, and a commitment to diversity and inclusion, employees can thrive both professionally and personally. The company also provides generous incentives, including performance-based bonuses and lifestyle benefits, making it an attractive place for those seeking meaningful employment.
Contact Details:
Credit Corp Solutions Inc. Recruitment Team
