Credit Corp Group is seeking a Customer Care Officer for External Dispute Resolution. You will manage a portfolio of disputes across Australia and New Zealand, guiding investigations and recommendations to achieve fair, timely outcomes with AFCA and OAIC involvement.
You will work in a hybrid setup, handle communications, and support policy improvements while maintaining strong stakeholder relationships. A law degree is desirable, with 3–5 years in dispute resolution preferred.
Dispute Resolution Specialist - Financial Services in Brisbane employer: Credit Corp Group
Credit Corp is an exceptional employer located in the heart of Sydney CBD, offering a vibrant work environment just steps away from public transport and a variety of dining options. With a Monday to Friday schedule, comprehensive training, and opportunities for career advancement, employees can enjoy a balanced lifestyle while developing valuable skills in customer relations and financial services. The company fosters a supportive culture with flexible working arrangements, performance-based bonuses, and a commitment to diversity and inclusion, making it an ideal place for those seeking meaningful and rewarding employment.
