At a Glance
- Tasks: Manage property claims from start to finish, ensuring strong customer outcomes.
- Company: Join Crawford, the world's largest publicly listed claims management company.
- Benefits: Competitive salary, performance bonus, car allowance, and hybrid work options.
- Other info: Opportunity for training and development in a supportive team culture.
- Why this job: Make a real impact in the Port Lincoln community with autonomy and support.
- Qualifications: Experience in insurance claims or related fields, strong communication skills.
The predicted salary is between 72000 - 88000 $ per year.
Job Description
Make a real difference in the Port Lincoln community by managing commercial and domestic property claims from first advice through to final settlement – with autonomy, variety and strong team support.
The Opportunity
As an External Claims Adjuster with Crawford, you’ll manage a diverse regional portfolio, combining technical property knowledge, investigation, problem-solving and customer service.
- You’ll Be Responsible For
- Managing claims from initial notification through to settlement
- Inspecting damage, investigating cause and assessing the extent of loss
- Reviewing policies, claim documentation and evidence to determine coverage
- Coordinating trades, service providers and technical specialists
- Setting reserves, managing costs and making settlement recommendations
- Preparing clear, professional reports and maintaining accurate claim records
- Delivering strong customer outcomes while meeting compliance, KPI and service standards
- This Role Is Perfect For Someone Who
- Has experience in loss adjusting, insurance claims, property, building, construction or trades
- Is confident investigating issues, managing stakeholders and making sound decisions
- Communicates with empathy and professionalism
- Works independently, manages competing priorities and meets deadlines
- Is curious, resilient and motivated to continue developing their claims expertise
Why Join Crawford?
- Competitive salary + annual performance bonus
- Car allowance, laptop and company phone
- Hybrid flexibility and genuine autonomy
- Supportive, high-performing team culture
- Training and development to build your technical capability
- Opportunity to make a visible impact across the Port Lincoln region
Crawford is the world’s largest publicly listed claims management company, supporting customers, clients and communities when they need it most.
What You’ll Bring
Essential
- Current driver’s licence
- Experience in loss adjusting, insurance claims, property, building, construction, trades or a related field
- Strong communication, stakeholder management and report writing skills
- Ability to work autonomously and maintain accurate claim documentation
- Australian/New Zealand work rights and ability to complete a police check
Desirable
- Loss adjusting experience or relevant professional qualifications
- Knowledge of insurance terminology, practices and policy conditions
- Understanding of basic business accounting procedures
- CILA membership or willingness to undertake further study
- #J-18808-Ljbffr
External Claims Adjuster employer: Crawford & Company
Crawford & Company is an exceptional employer in Melbourne, offering a dynamic work environment that blends office and field experiences for Marine Claims Surveyors. With a strong focus on employee development, we provide ongoing training and growth opportunities, fostering a collaborative culture where your expertise in marine, cargo, and transportation claims will be valued and expanded. Join us to be part of a dedicated team that prioritises meaningful work and professional advancement in the heart of Melbourne.
