External Claims Adjuster

External Claims Adjuster

Full-Time 58500 - 71500 $ / year (est.) Hybrid
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At a Glance

  • Tasks: Manage diverse property claims and deliver positive outcomes for customers.
  • Company: Join Crawford, the world's largest claims management company.
  • Benefits: Competitive salary, performance bonuses, car allowance, and hybrid work options.
  • Other info: Supportive team culture with opportunities for professional development.
  • Why this job: Make a real impact in your community while growing your expertise.
  • Qualifications: Experience in claims management and strong communication skills required.

The predicted salary is between 58500 - 71500 $ per year.

Make a meaningful impact across the Orange region as an External Claims Adjuster with Crawford. You’ll manage a diverse portfolio of commercial and domestic property claims from initial notification through to settlement, using your property expertise, investigation and problem-solving skills to deliver positive outcomes for customers and clients. With genuine autonomy, variety in your day and the support of an experienced regional team, this is an opportunity to build your expertise while making a visible difference in the local community.

Why Join Crawford?

  • Rewarding package – Competitive salary, annual performance bonus and car allowance, plus a company laptop and phone
  • Flexibility & autonomy – Enjoy hybrid working and the freedom to take ownership of your portfolio
  • Supportive team culture – Join a collaborative, high-performing regional team where your contribution matters
  • Grow your expertise – Access training and development to strengthen your technical capability
  • Make an impact – Play a visible role supporting customers and communities across the Orange region

What You Will Do

  • Manage property claims from notification through to settlement
  • Inspect damage, investigate causes and assess losses
  • Review coverage and make sound settlement recommendations
  • Coordinate trades, specialists and service providers
  • Manage reserves, costs and claim documentation
  • Prepare clear reports and maintain accurate records
  • Deliver timely, compliant and customer-focused outcomes

What You Will Bring

You will be confident working independently, enjoy solving problems and build strong relationships with customers and stakeholders. You will bring:

  • Experience in loss adjusting, claims management, property, construction, building or trades
  • Strong communication, stakeholder management and report-writing skills
  • The ability to manage competing priorities and make sound decisions
  • A customer-focused approach, with empathy and professionalism
  • A current driver’s licence and Australian/New Zealand work rights
  • A willingness to complete a police check and continue developing your expertise

About Crawford

Crawford is the world’s largest publicly listed claims management company, supporting customers, clients and communities when they need us most. Our people make a difference every day through their expertise, care and commitment to delivering better outcomes.

External Claims Adjuster employer: Crawford and Company

Crawford TPA is an exceptional employer that fosters a high-performing and supportive work culture, perfect for Liability Claims Consultants seeking to enhance their expertise while enjoying hybrid working arrangements for better work-life balance. With a commitment to ongoing training and clear career progression opportunities within a global organisation, employees can thrive in a collaborative environment that values knowledge sharing and continuous improvement, all while making a meaningful impact in the claims management industry.

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Contact Details:

Crawford and Company Recruitment Team

We think you need these skills to ace External Claims Adjuster

Communication Skills
Adaptability
Time Management
Problem-Solving Skills
Attention to Detail
Team Collaboration
Self-Motivation