At a Glance
- Tasks: Manage strata claims and guide customers through the claims process with empathy.
- Company: Join Crawford, a leader in insurance with a supportive team culture.
- Benefits: Enjoy hybrid working, career progression, and structured training.
- Other info: Collaborative environment with excellent opportunities for growth.
- Why this job: Make a real impact by helping customers navigate their claims confidently.
- Qualifications: Experience in insurance, strata, or strong customer service skills welcome.
The predicted salary is between 58500 - 71500 $ per year.
Use your insurance, strata or customer service experience to help customers navigate the claims process with confidence. As a Strata Claims Consultant with Crawford, you will manage a portfolio of claims from lodgement through to settlement, providing clear communication, practical guidance and timely outcomes. Experience in insurance or strata claims is highly regarded, but we also welcome strong customer service professionals from retail or call centre environments who are ready to build a long-term career in insurance.
Why Join Crawford?
- Career progression - Build your insurance capability through structured training and development
- Flexibility - Enjoy hybrid working and the benefits of a permanent full-time role
- Supportive team culture - Join a collaborative, high-performing national Strata team
- Grow your expertise - Develop technical claims knowledge with practical support
- Make an impact - Guide customers through claims with empathy, clarity and care
What You Will Do
- Manage a portfolio of strata claims from lodgement through to settlement
- Support and guide customers throughout the claims process
- Assess policy coverage and review supporting documentation
- Investigate and analyse claims to support sound decisions
Strata Internal Claims Adjuster in Brisbane employer: Crawford and Company
Crawford TPA is an exceptional employer that fosters a high-performing and supportive work culture, perfect for Liability Claims Consultants seeking to enhance their expertise while enjoying hybrid working arrangements for better work-life balance. With a commitment to ongoing training and clear career progression opportunities within a global organisation, employees can thrive in a collaborative environment that values knowledge sharing and continuous improvement, all while making a meaningful impact in the claims management industry.
