Build Your Career with Crawford & Company
Are you an experienced administration professional looking for your next challenge?
Crawford & Company, the world's leading provider of claims management solutions, is seeking a proactive and detail-oriented Liability Administration Assistant to join our Specialty Services team in Brisbane.
This is an excellent opportunity for someone who thrives in a fast-paced professional environment and enjoys supporting a team of specialists while delivering exceptional service to clients.
Why You Will Love It Here
- Join a respected global organisation and industry leader
- Support a highly experienced team of Liability Loss Adjusters
- Diverse and interesting work with no two days alike
- Supportive and collaborative team culture
- Ongoing learning and development opportunities
- Long-term career pathways within insurance and professional services
- Hybrid and flexible working options available (where applicable)
The Opportunity
As a Liability Administration Assistant, you will provide dedicated administrative support to a team of Loss Adjusters, helping ensure the smooth delivery of claims and client services.
You will play a critical role in maintaining high levels of accuracy, efficiency, and responsiveness while liaising with clients, insurers, service providers, and internal stakeholders.
Key responsibilities include:
- New claim registration and file management
- Preparing and formatting reports, correspondence, and client documentation
- Maintaining and updating claims management systems
- Managing incoming enquiries via phone and email
- Diary management and scheduling support
- Preparing reports and invoices for insurers
- Compliance monitoring and record management
- General administrative and operational support for the team
About You To be successful in this role, you will bring:
- Previous administration, legal administration, insurance administration, or professional services experience
- Exceptional attention to detail and accuracy
- Strong document formatting and typing skills
- Excellent written and verbal communication skills
- The ability to manage competing priorities and meet deadlines
- Strong organisational and time management skills
- Confidence working across multiple systems and Microsoft Office 365
- A proactive, customer-focused approach
Experience within insurance, legal, financial services, or the professional services sector will be highly regarded.
Administration Assistant employer: Crawford and Company
Crawford TPA is an exceptional employer that fosters a high-performing and supportive work culture, perfect for Liability Claims Consultants seeking to enhance their expertise while enjoying hybrid working arrangements for better work-life balance. With a commitment to ongoing training and clear career progression opportunities within a global organisation, employees can thrive in a collaborative environment that values knowledge sharing and continuous improvement, all while making a meaningful impact in the claims management industry.
