At a Glance
- Tasks: Welcome patients, manage bookings, and support healthcare professionals in a busy practice.
- Company: Join a vibrant medical practice dedicated to exceptional patient care.
- Benefits: Flexible casual hours, supportive team environment, and valuable experience in healthcare.
- Other info: Weekend shifts required; perfect for those looking to gain hands-on experience.
- Why this job: Make a difference in patient care while developing your skills in a fast-paced setting.
- Qualifications: 1+ year of medical reception experience and proficiency in Best Practice software.
The predicted salary is between 40500 - 49500 $ per year.
We are seeking a friendly, professional, and highly organised Casual Medical Receptionist to join our busy medical practice. This is a fantastic opportunity for an experienced receptionist who is passionate about delivering exceptional patient care and thrives in a fast-paced healthcare environment.
The successful applicant will have previous experience using Best Practice software, excellent customer service skills, and a minimum of one year's experience working in a medical reception role. Weekend shifts are required.
Key responsibilities:
- Greeting patients in a warm and professional manner
- Managing appointment bookings, cancellations, and recalls using Best Practice software
- Answering and directing telephone enquiries
- Processing patient registrations and maintaining accurate medical records
- Billing patients, processing Medicare claims, and handling EFTPOS payments
- Liaising with doctors, nurses, allied health professionals, and external healthcare providers
- Managing incoming correspondence, referrals, and pathology results
- Maintaining patient confidentiality and complying with privacy legislation
- Providing administrative support to ensure the smooth day-to-day operation of the practice
About you:
- Minimum 1 year of medical reception experience in a general practice or specialist clinic
- Previous experience using Best Practice medical software (essential)
- Outstanding customer service and communication skills
- Excellent organisational skills with the ability to multitask
- Strong attention to detail and accuracy
- Professional presentation and a positive, friendly attitude
- Ability to work independently and as part of a team
- Sound computer skills and the ability to learn new systems quickly
- Experience with Medicare billing and claiming (desirable)
- Knowledge of medical terminology (desirable)
Medical Receptionist in Melbourne employer: Cranbourne West Medical Centre
Cranbourne West Medical Centre is an excellent employer that values its staff by fostering a warm and supportive work culture. With opportunities for professional growth in the healthcare sector, employees benefit from flexible weekend shifts and a collaborative environment that prioritises patient care and teamwork. Join us in making a meaningful impact in the community while enjoying a rewarding career in a bustling clinic setting.
Contact Details:
Cranbourne West Medical Centre Recruitment Team
