CQUniversity Rockhampton's Digital Services Directorate is seeking an experienced leader to oversee frontline client services, delivering a seamless, customer-focused experience for staff, students and community members. You will manage Level 0 and Level 1 support through TaSAC, covering IT, Library and Facilities incidents and service requests.
Leading a geographically dispersed team, you will coordinate daily operations, rostering and performance, drive continual service improvement and manage
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Frontline IT Service Delivery Manager employer: CQUniversity
CQUniversity is an exceptional employer, offering a vibrant and inclusive work culture that prioritises accessible education and impactful research. As an Associate Professor in Nursing, you will benefit from generous remuneration, extensive professional development opportunities, and a supportive environment that fosters collaboration and mentorship. Located in beautiful regional areas, CQUniversity is committed to advancing the nursing profession while ensuring all employees feel respected and empowered to succeed.
